Stone Lion "Double Eleven" Online Shopping Wave Ushered In A Small Peak Of Return
< p > based on a large number of returns in the whole country, how about the "a href=" http://sjfzxm.com/news/index_s.asp "online shopping return" /a "? The reporter visited several express companies in Shishi and made rough statistics, and found that compared with 25% of the country's high return rate, the return rate of Shishi electric business was about 8%, among which product quality problems and express delivery delayed delivery were the most important factors.
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< p > "double eleven" is centralized supply, manufacturers are tired of production, sales terminals are busy with orders, product quality, delivery speed, logistics delivery speed is not the most stringent control.
A person in charge of an electric business enterprise in Shishi revealed to reporters that for example, in the early days of product promotion, many product patterns were decorated, and there were slight differences with the objects received by consumers, some consumers could accept, others could not, so there was a return.
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< p > according to the observation, Shishi "double eleven" online shopping products return mainly in the following situations: first, the quality of products is problematic, such as the original damage or extrusion damage during pportation; two, product design, customer service introduction and physical deviation; three, product size is not suitable for consumers (such as more appear in < a href= "http://www.91se91.com/" target= "_blank" > shoes < /a > clothing); four is the consumer shopping process in the process of regret; five is address error, unable to deliver.
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< p > "in Shishi, the return rate of online shopping is still very low, mainly related to the character of the local people who do not care too much."
Our city electricity supplier Association member enterprises said, but in Shishi this place, consumers are rational, online shopping comparison phenomenon is less, generally what is needed to buy anything, valuables do not take network channels, return rate is naturally less.
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< p > reporter also learned that this year's return, logistics delay has also become a focus of attention.
According to a salesperson from STO, the sudden surge of demand for online shopping during the "double eleven" period has also increased the probability of slow down and backlog of express delivery.
At present, logistics is divided into three parts, the first link is the pfer center, the second is the distribution center, and the third is the distribution station.
During this year's "double eleven" period, the cargo can be delivered in a timely manner.
However, some other weak strength express companies are very upset in this respect, and consumers are not buying because of express delay.
For example, some consumers buy frozen mutton on the Internet and rush to meet their relatives and friends. As a result, logistics delays lead to tasty chafing dish meals, and the return is reasonable.
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< p > even after frequent returns, after three days' busy, a href= "http://sjfzxm.com/news/index_p.asp" > Shishi < /a > express industry has gradually returned to normal.
Shun Feng, Shen Tong, Tantong, Huitong, rhyme and other large and medium-sized express companies have embarked on a new journey. However, this year's "12. 12" online shopping boom will bring enormous pressure to logistics.
Shishi logistics partners, are you ready? < /p >
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