Online Shopping Wave Left Behind Illness Gradually Revealed That Logistics Industry Is In Trouble.

< p > < strong > symptom No. 1: constantly refreshing order status < /strong > < /p >

< p > > "dear * *, Angel Baby city is working overtime for 24 hours to deliver ing. It is expected that the shipment will be finished at the latest 20 days. Thank you for your patience:" Ms. Jiang is a pregnant mother who has snapped up some stores for her baby on the "double eleven" day, and is looking forward to receiving it quickly.

For this reason, every day she would just relax and turn on the computer or cell phone to refresh the order status. But after waiting for several days, she waited for the above message. "Although it didn't deliver, it gave at least a hope."

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< p > compared with MS Jiang, many people have no prospect.

Some stores have been dragging no deliveries, some shops have delivered goods but not updated a href= "http://sjfzxm.com/news/index_s.asp" > Logistics < /a > state, consumers are totally unable to judge where they have bought.

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< p > < strong > symptom two: regret is too careless. < /strong > < /p >

< p > because the number is not allowed, Mr. Lee "double eleven" bought two pairs of trousers with the same number but different numbers in the same store. "When the goods arrived, it was found that the trousers were larger than the size one, so they contacted the seller to return the other trousers, which turned out to be rejected by the seller."

Mr. Li said that she was not the first time to buy "a target=" _blank "href=" http://www.91se91.com/ "> clothes" /a "in the shop. Before it was unsuitable or discolored, the store could help to change it within seven days, but this time it was rejected," I knew so that I would not buy it hastily. "

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< p > reporter found that most of the brand flagship stores promise "7 days no reason to return goods" quietly disappeared on the "double eleven" day, instead of "double eleven" goods, such as no quality problems, no change, or no refund.

In this regard, the newly revised law on consumer rights protection has added a clear stipulation, "operators use the way of network, television, telephone, mail order, etc. < a href=" http://sjfzxm.com/news/index_f.asp "> sales goods < /a > consumers have the right to return goods within 7 days from receipt of the goods, without giving reasons."

This provision gives consumers the right to regret.

The new consumer law will be formally implemented from March 15, 2014. Next year, "double eleven" consumers are expected to bid farewell to the "no refund or no change" overlord clause.

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< p > < strong > symptom three: the end of promotion is still crazy buy < /strong > /p >

< p > unlike most people, Ms Xu is a hindsight. "I didn't want to buy anything at first, but when I saw my colleagues and friends around me, I couldn't sit still."

On the second day after "double eleven", Ms Xu bought a lot of things, but she was surprised to find that many online stores still maintain the price of "double eleven" on the same day, or restore the original price, but not much higher than the "double eleven" price.

"I bought a pair of trousers of 199 yuan, my colleague" double eleven "to buy is 169 yuan; another colleague bought a coat is 259 yuan, after several days or this price, a cent did not rise.

Ms. Xu felt that businessmen had such a way of deceiving consumers.

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< p > the latest statistics of the State Post Office show that in from November 11th to 16th this year, the total volume of the national express delivery business was 346 million, an increase of 73% over the same period last year "double eleven".

The maximum daily volume of express business was 65 million 170 thousand in November 13th, an increase of 85% over last year.

Three days after the end of the "double eleven", about 70% of the express orders generated by the electronic commerce platform have been shipped, and have entered the courier link. The proportion of the completed delivery and receipt has been 55%.

At present, it has entered the rush hour of the express delivery. It is expected that in the next few days, the delivery pressure will be very heavy in the northeast and Midwest.

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< p > recently, a website posted a "double eleven" online shopping return rate of up to 25%. In response, Jingdong mall responded that the "double eleven" return rate was far below 25%, and the current rejection rate was 0.0406%.

Tmall also rumours that the return rate of "double eleven" is as high as 25%, which is neither a source nor a factual basis. It is a rumor.

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< p > "double eleven" many people in Taobao online shopping after pleasure, but when receiving goods, the courier changed to "slow delivery" situation.

A press survey found that some delivery points of the courier companies encountered the situation of cargo explosion, loss of goods and the request of the recipient to take the case.

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< p > reporters visited a number of courier outlets yesterday, and saw similar scenes before many express points. Large and small packages were thrown in front of the empty space. Some of the staff at the distribution point were busy sorting out, and some of the distribution points were not seen at all.

"It's so unsafe. Whoever wants to take one with you is not at all managed."

Mr. Wu said.

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< p > "we delivered a point to burst the warehouse. We could only put the parcel not placed in the doorway."

Yuantong express delivery staff in Xuanwumen told reporters that since the beginning of November 12th, the package has been pouring in continuously, and the three employees in the station can not afford so many delivery tasks.

"The recipients are very close to us. We really can't afford the time to send them.

It is not enough for us to verify the identity of the individual.

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< p > "I see that the logistics information display has been delivered to the express point of our home on the 13 day, but no one has sent it.

I ran to the delivery point myself, but I couldn't find it.

Members of the public told reporters that she delivered a single sign to the courier point, but had not yet received the record.

"The courier said that my courier didn't arrive at their delivery point, nor did they register the pfer record.

Let me deal with Taobao sellers. "

Ms. Zhang said that many times online shopping has never had a similar situation.

"It's troublesome to deal with it, and I'm thinking about it."

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"P > rhyme express Xuanwu gate sent point of the person in charge told reporters that many people who do not receive courier will call to inquire.

"Workers who work overtime every day do not guarantee the full registration of parcels."

Responsible person said, now has begun to arrange for people to take delivery express delivery with the delivery method.

"We can only take time to clean up the overloaded parcel. It is estimated that it will take at least a week for the package to be delivered."

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