Excellent Shopping Follow Up "New Consumer Law" Non Standardized Goods After-Sales Service Will Be Upgraded
< p > today, the Jingdong mall announced that it was implementing the new consumer rights protection law of the People's Republic of China since January 1, 2014.
As a representative enterprise of standardized commodity electricity supplier, excellent shopping mall is also planning to further upgrade its after-sales service standards and improve the online shopping experience of non standardized products.
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< p > today, Jingdong mall said that customers bought Jingdong self operated goods within 7 days (including 7 days, counting from the date of receipt of the goods).
As a leading e-commerce shopping website in BELLE international, the excellent shopping mall has launched a ten day return package, a ten day difference premium, and a 7 hour 24 hour customer service package above the national three package policy to ensure consumers' online shopping experience.
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< p > Jingdong announced the implementation of the "new consumer law" at the same time, also announced that it does not apply for seven days without reason to return products, including personal custom products, < a target= "_blank" href= "http://www.91se91.com/" > clothing < /a > a target= "_blank" href= "target=".
The relevant experts have also interpreted the "new consumer law": there are two conditions for other goods that are not suitable for return, one is that they should not return the goods themselves, and the other operators think that it is not appropriate to return the goods according to the nature of the goods, which requires consumers to confirm.
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Less than P, but the fashion shopping mall, which is the main fashion commodity, sells mostly non standardized shoes, clothing and so on. When consumers choose, they will have different expectations and physical objects because of their personal wearing and preferences.
Gifted buyers especially set aside more time for goods to be returned to consumers, relax service standards, and purchase products with full time products and purchase data from online and offline salesmen and users, marking products with more practical size and fat and weight for users, so that users can have more choices and references for non standardized products, and get online shopping experience as fast and convenient as computers and mobile phones.
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< p > for the new consumer law to be implemented in March this year, excellent purchase is also planning to further upgrade the standard of its existing web site on the existing "consumer law" standard, so as to provide consumers with no worries about the consumption experience.
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