First Of All, Learn How To Judge Inquiries.
Below P, let's talk about how to reply to guests directly. < /p >
< p > First: first of all, we should learn how to judge guests' enquiries and reply to effective enquiries. Here I would like to refer to my previous article "how to determine effective enquiries". Although simple, but in the past and today has been many people anonymous COPY spread around, but I will give an extension today, to better provide you with reference materials. < /p >
< p > remember, the following enquiry may be true < /p >.
< p > 1. He asks you to quote for a certain product we run, and at the same time, specific quantities, specifications, packaging, origin, quality standards, delivery time, relevant certificates, arrival ports, etc.; < /p >
< p > 2. He put forward a similar product in your company's website or product catalog, asking if you can provide production. At the same time, he provides information about the styles, specifications and colors of the similar products. < /p >
< p > 3. He directly provides products that your company can do, and attach detailed product descriptions such as pictures, target prices, etc. < /p >
< p > 4. He sends samples directly to us, giving us specific quotas, material requirements and delivery time, and we offer quotations and produce a COPY sample. Remember, to some extent, such an inquiry is equivalent to an order; < /p >
< p > for the above four enquiries, we must take the plunge and reply to the guests one by one. Remember, it's better to just answer the guest's questions, not to mention too many irrelevant topics. < /p >
In the reply to P, the most important one is the offer. The quotation should emphasize: if you want to win a customer for the first time, you are advised to quote the most realistic price. It is best to control your profit at around 10%, because if you are too high, your colleagues will also take away your guests at a low price. The salesperson should discuss the price with the head of the company and offer the guest a quotation. < /p >
< p > Second, professional. It is to make oneself look professional, is a connoisseur. Similarly, how to embody professional practices, I have explained in the foregoing, please pay attention to read and reference. < /p >
< p > Third, in time. It is the first time to give a reply to guests, not to delay. If you think you are a valid enquiry through your own judgement, act immediately and give the guest the first time to reply. This is very important, because maybe he is also a middleman, and his guests are waiting for his first reply. Note: if the guest's enquiry indicates that a reply is given to a certain date, you must do it. Otherwise, it is useless to do it. < /p >
< p > Fourth, leave room for improvement. That is, do not feel that there is no room for bargaining for "a href=" http://www.91se91.com/news/index_s.asp "/a". Business is a transaction between the two sides in the process of mutual communication and concession. Especially in the buyer's market, it is necessary to leave room for oneself. For example, our price depends on your quantity, raw materials and so on. Let the guests feel that we have room for further negotiation, and the transaction may continue. < /p >
< p > above is to respond to enquiries that may be effective. If, for those who only want the product catalog, PRICELIST had better not spend too much time. Of course, if you have time, you can do it. You have to be patient enough for yourself to do well. I suggest that the company should have a new person to take charge of such enquiries, so as to save time and exercise new people. Knowledge of foreign trade < /p >
< p > finally, I would like to remind you that the success of foreign trade is usually the first time. 70%-80%'s deal is in the first contact with guests, and it can be confirmed in about 10-20 days. So, your first time is very important, very important, just like many times in our life's first time. We must grasp it well. The latter 10% a href= "http://www.91se91.com" > business < /a > is likely to reach a transaction through frequent visits. Such a time cost is extremely expensive for a company and a foreign trade personnel. < /p >
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