Valentino Is Wearing Three Bags Without Giving It Back?
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P bought a pair of luxury shoes at a price of 5700 yuan. They wore their feet once worn, and demanded that businesses return goods but they could not retreat because they were not in the "three pack" range.
Recently, Ms. Wang called a complaint phone. "If these shoes are hundreds of dollars, I will accept them. The key price is so high that they can't be returned at home. It's too painful."
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< p > Ms. Wang spent 5700 yuan on the new year's Eve to buy the fashionable Valentino rivet shoes. When she bought them, she thought they were very beautiful and bought them.
It was the first time to wear it on New Year's day. But after wearing it for more than 1 hours, it felt that the leather of these shoes was too hard, and their feet were too strong. The two little toes were worn away, and two heels broke a big piece of leather.
Ms. Wang said that on the same day, she found the store owner, and the reply received was not within the scope of the "three package" and could not be refunded.
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< p > March 13th morning, the reporter came to the Valentino store.
The staff said that Ms. Wang had just arrived in the shop and asked for a refund, but it was nearly two months from the sale of the pair of shoes. According to the relevant regulations, consumers bought the brand shoes for 7 days to allow for other styles of shoes.
Store Manager Li told reporters that the shoe is not worn in the "three pack" range. If the brand shoes have quality problems, the return will be all right.
A few days ago, I also discussed with Ms. Wang that the shoes could be processed technically, so that the shoes became wider, but Ms. Wang did not agree.
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< p > Ju Aijun, a lawyer at FA Zhou law firm, said that if it was returned as a matter of fact after 7 days, then the relationship between the seller and the buyer would be confirmed. It was confirmed that the shoes had no quality problems. According to the "three package" requirement, merchants could not retire, which is also conducive to fair market order.
However, Jun Jun suggested that merchants could do some coordination with Ms. Wang for shoes, such as technical treatment, so as to reduce the problem of shoe grinding.
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