Arong Qi Forestry Bureau, "Five Measures", To Do A Good Job Of Letters And Visits And Mass Education Practice.

< p > one is to straighten out < a href= "http://www.91se91.com/news/index_c.asp" > service attitude < /a > increase emotional input to the masses.

Letters and visits cadres should conscientiously do well in reception and guidance work, and strive to become psychologists, understand the psychological state of the petitioners, and not cause the petition cases or create new problems for subjective reasons.

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< p > two is to closely integrate the work of letters and visits with the construction of grass-roots organizations and mass line education activities.

Letters and visits are the core way to grasp public opinion and grasp the dynamic thinking of the masses.

We should start with strengthening the construction of grass-roots organizations with five satisfactory grades, and improve the relationship between the party and the masses and the cadres and masses in order to improve the service ability, service concept and service efficiency of the party organizations at the grass-roots level.

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< p > three is to listen patiently and be good at communication.

As the first pass of the visit, it is very important to do a good job in the first visit to the petitioners. It is very important to listen patiently, be good at communication, and make sense.

Therefore, letters and visits staff should exercise more communication skills and language communication skills, and take the initiative in petition work, so as to enhance the effectiveness of ideological persuasion and resolve contradictions in a timely manner.

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< p > four is to "a href=" http://www.91se91.com/news/index_c.asp "> sincerity" /a ", eager to receive petitioners.

When you receive the a href= "http://www.91se91.com/news/index_c.asp" and the petitioners < /a >, you must be sincerely warmhearted, and smile like your friends.

It is necessary to use warm enthusiasm to reduce its anger. Only when we are calm can we talk about the policy, explain the truth and solve the contradictions to the maximum extent.

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< p > five is to learn more and understand policies.

To do well in the work of receiving letters and visits, we should master and understand the rich knowledge, laws, regulations, national policies and related knowledge of the state, as well as understand the policies and laws and regulations of various periods of the country.

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< p > related links: < /p >

P > people and human beings are independent and equal individuals. Before all communication and negotiation are carried out, everyone should be at the first point of their own state of mind, not to be humble, to face all the conditions of communication in a state of confidence, which is the prerequisite for the smooth progress of communication.

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P confident people can speak more confidently, and their views are more sufficient and more convincing.

A group of friends are chatting. Everyone likes to talk about their own things and opinions. Expressing their thoughts is a natural need of human beings. But if you want to make a good impression on others, be a listener.

In the process of communication, someone needs someone to take the role of listener.

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< p > communication with people often involves their own communication purposes, such as shopping guide and customer communication to inquire about their shopping needs. At this time, we need to master the skills of inquiry.

Asking is to understand each other's position and the needs, wishes, opinions and feelings of the other person, and to use active listening to induce the other party to express their opinions, so as to get the information you need.

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< p > communication skills are not born with the ability to be changed by the environment. Therefore, consciously improving their abilities in the workplace is very helpful to the development of the workplace.

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