Jingan People's Social Bureau Launched The Special Action Of "You And Me Heart To Heart, Service Zero Distance" Window Construction
Knowledge is in place and ideas are leading.
stay Special action In the process of starting, the labor and personnel disputes arbitration court and labor security supervision team of the district put forward the principle of adhering to one principle (people-oriented, good communication), keeping the two bottom line (bottom line and bottom line), dealing with three party relations (parties, media, and third parties) and grasping the requirements of four stages (ex ante, incident, event, afterwards), and keeping firmly in mind the five word Proverbs (Li, early, endure, law and sincerity). Combined with the actual situation, we should further integrate the resources of arbitration and supervision services, optimize the reception procedures for window reception, and work out a plan for implementing the linkage mechanism for safeguarding labor rights and safeguarding rights, so as to provide maximum convenience for the masses.
Seek practical results for practical results
The District Employment Promotion Center uses "three, four heart, five no" work methods to serve the staff and enhance the service image. We should start several projects, such as quarterly inspection, chief Zhou Xuncha, duty officer system, service selection, Party member demonstration and regular meetings of the chief of science.
The district medical insurance affairs center further deepened the service measures such as "one accept, one person more posts, one notification" in response to the special action "three light, four commentary and five ratio". Focus on service skills, carry out training assessment and post training; focus on service innovation, carry out operational analysis and "rationalization proposals" selection; set up and improve "three posts", that is, "Party member pioneer Gang, youth civilization post, service piers Kong, value squad service desk".
District talents Service Centre Put forward "work state to input, work methods to do ingeniously", in order to benefit the people and benefit the people as the principle, grasp the window front and back stage construction, create Jingan talents "Trinity" service platform. At the front desk, we streamline procedures through optimizing workflow, further improve efficiency and achieve "satisfaction 100%, no complaints". In the background, we should deepen the service quality, perfect the passport of outstanding talents, HR salon, the successful Talent Hotline and Jingan talent micro-blog, and create the core competitiveness of Jingan's talent service.
Practise what one says and teach by example
"You and I are linked to heart and serve zero distance" window construction special action is the implementation of education by District People's Bureau. practical activity An important carrier of the Bureau, the leading members of the bureau go down to the grass-roots level, practise what they preaches, teach by example, adhere to the "two person, one group, one window", and implement a two week reception. Through window reception, we can get a better understanding of the ideological situation of front-line window staff, grasp the window workflow, business characteristics and work difficulties. Through the sinking line, we work together with window staff to study the bottleneck problem of window construction, and propose solutions.
Huang Rong, Secretary of the Party committee, pointed out in the mobilization that the special action for window construction of the Bureau of human resources and social affairs should answer the question of "why? How?"? How to judge? These three levels of problems. Through special actions, we can solve the problems existing in the service window in terms of business capability, working condition, service standard, learning and enterprising. To carry out special actions, we must not draw inferences about the matter, but draw inferences from others. Although the window units of the bureau are small, the stage of people's livelihood service is very large. It is the ultimate goal of the activities to let the masses participate in the masses' supervision and let the masses commend and satisfy the masses.
At present, all window units, according to the special action plan, take a highly responsible attitude, rigorous work style, smooth service channels, and enhance service levels, so as to shorten the distance to serve the people.
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