Crisis Management In Leaders' Speeches

< < p > < a > href= > http:// > www.91se91.com/news/index_c.asp > > leader > /a > the crisis handling ability in the speech is an important criterion for measuring the comprehensive quality and ability of a leader, and is also the basic guarantee for the success of the leader's speech.

Generally speaking, leaders' ability to handle crises in speeches includes the following components.

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< p > one is to control the ability of "a href=" http:// "www.91se91.com/news/index_c.asp" > emotion < /a > and grasp the sense of propriety.

That is to say, when you find an accident, you must be calm, have good psychological quality, control your emotions and master your sense of propriety.

Don't panic in the podium, and don't act impulsively.

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< p > two is the ability to solve problems calmly and to release witty words.

In other words, when a speaker asks a more acute question in his speech, the speaker can answer the questions posed by the audience calmly, especially those that are very difficult at first sight.

In real situations, mediocre leaders tend to take a repressive approach and get angry.

The most common saying is "do not argue, quieter", and the result is to further embarrass yourself.

A wise leader uses the way of sincerity and the release of witty words. He often turns passive into initiative and achieves the purpose of speaking.

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< p > three is the ability to ingeniously interlude and activate the atmosphere.

This means that when the speaker is bored in the meeting, he should adjust as soon as possible and ingeniously intersperses to activate the atmosphere.

For example, tell a joke or story, talk about anecdotes and so on.

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< p > four is the ability to make mistakes, flexibly < a href= "http:// www.91se91.com/news/index_c.asp" > < /a >.

That is to say, if the leader has made mistakes in the evolution, he can make mistakes and deal with them flexibly, and make the speeches continue to carry out effectively.

Practice has proved that in this case, the most taboo is two points: one is scratching the head and scratching the ear, the other is too cold for a long time.

Here is an interesting research conclusion: if there is more than 15 seconds of cold in the speech process, there will be sporadic laughter in the audience group. If there is more than 30 seconds in the cold field, there will be a few laughter from the audience. If the time is longer, the audience will be more and more impatient.

Therefore, our leaders must keep this in mind when speaking.

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< p > here, we give the export master Carnegie several methods for reference: first, change the topic on the spot, use the sentence at the end of the paragraph to play; two, ask questions to the audience; three, if the brain is blank, we should make a more complete concluding speech and politely end it.

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