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Jingdong Promotes The Sequelae Of Express "Slow Delivery".

2014/7/4 13:23:00 164

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Jingdong Electricity Supplier Jingdong Mall

here, the world's < a href= "http://www.91se91.com/" target= "_blank" > dress < /a > a href= "http://www.91se91.com/" target= "http://www.91se91.com/" > shoes "< > hat net" Xiaobian "for everyone to introduce is Jingdong big promotion sequelae express" slow delivery "is" shop big bully ". 
 a few days ago, Wang Sicong, the boss of Wanda Group, sent a micro-blog, Tucao eight days ago in the computer desk ordered by Jingdong, so far he was still in the logistics department. He did not explain the customer service in the past, and reprimanded Jingdong for "big shop bully". 
 the identity of the rich family prince made Wang Sicong's micro-blog trigger netizens' watching, spoof, and God's reply. This is a slow micro-blog complaint from consumers, which has evolved into a national entertainment event because of the special identity of the consumer. 
 celebrity online rights protection cases are not rare. The celebrity identity of celebrities is fading away. Wang Sicong's experience is reversed. The essence of the problem is the outbreak of the 6.18 major Jingdong aftermath, the tight supply chain and the "drop out" of logistics and distribution. Especially, the probability that large products must be spanported through freight will be delayed. Unfortunately, what Wang Sicong bought is just a big item -- the computer desk, which is not surprising to catch up with the late delivery. 
 however, complaints from celebrities on micro-blog always seem to get the response from the relevant parties at the first time. On the night of Wang Sicong micro-blog's release, four tables, which had been waiting for eight days, arrived. I do not know if those netizens who experienced "slow delivery" after Wang Sicong's promotion were also treated with the same specifications. 
 < < a href= > http://www.91se91.com/news/index_c.asp > > Jingdong < /a >, it is equal to all consumers, that is to say, delays are unavoidable in the special period, whether celebrities or ordinary consumers have to accept this reality. Celebrities are also people. After calling the Jingdong for a clear explanation, Wang Sicong's "big shop bully" is enough to see that this unhappy shopping experience makes him very unhappy. The micro-blog released after his anger has attracted the attention and discussion of many media and netizens. No matter how the netizens laugh and play the Jingdong shopping experience of Wang Si Cong, the customer service staff neglects the user's demand, and the goods are late. For Jingdong, this information is spread on micro-blog by 3 million 500 thousand celebrities with fans. After all, this information is not "positive image". Although the matter is small, the bad influence has been magnified tens of millions of times because of the influence of celebrities. 
 in fact, compared with most of the competitors, the speed of distribution of Jingdong self built logistics has certain advantages, but the stronger security system can not stop the electricity supplier from making frequent efforts to create festivals. 
On the one hand, consumers have already seen that the electricity providers have been promoting the sales promotion, secretly increasing the prices and lowering the prices. On the other hand, they have frequently promoted the waste of money and labour. In a short time, the pressure of suppliers, backstage systems, logistics systems and staff has suddenly increased, resulting in a low turnover of logistics, low efficiency of distribution, and a decline in user purchase experience. The problems of slow delivery, shortage of goods, lack of order, disorder of customer orders, and poor customer service have also been concentrated on the outbreak. Many consumers have been feeling too much to promote shopping, "can not afford to hurt" and "tired of feeling not love". 
 industry experts pointed out that the promotion of electricity providers should be changed from simple price war to spelling service, paying more attention to commodity quality, logistics distribution and service. In the long run, consumers will pay more attention to the comprehensive word-of-mouth of electronic business. 
 but the implementation situation is, after the a href= "http://www.91se91.com/news/index_s.asp" > the electricity supplier < /a > the big promotion, the consumer's follow-up complaints are very many, most of them are concentrated in the logistics. For electric providers, the key to enabling users to enjoy a good shopping experience is particularly important in terms of logistics distribution speed, especially in the condition of blowout orders. If the supply chain of the electricity supplier itself is not perfect enough, it will inevitably fall into disorder or even paralysis when the big promotion is coming. It will accelerate the overloading of the logistics system and eventually make itself exhausted and hurt the user base.