Brand Name Shoes Wear Glue For Full Refund In Ten Days.
< p > here the world is < a target= "_blank" href= "http://www.91se91.com/" > clothing < /a > a target= "_blank" href= "_blank" > shoes "< > hat net" Xiaobian "to introduce the famous brand shoes for ten days to open glue to get a full refund.
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< p > < strong > Industrial and commercial reminding: the order of "three packages" is "return, replace and repair" < /strong > < /p >.
< p > a consumer in Shenyang spent 10800 yuan on shopping mall to buy a pair of international famous brand shoes. As a result, only ten days wore the problem of glue opening.
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< p > < strong > 10000 yuan, the new shoes are open, and the shopping mall is only repaired. < /strong > < /p >
< p > June 1st, Mr. Hao, a consumer in Shenyang, bought a pair of international brand shoes at a shopping mall in Shenyang for 10800 yuan. Mr. Hao carefully inspected the appearance of the new shoes before selecting products, and did not find any problems.
However, after the new shoes were bought home, Mr. Hao wore only ten days.
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< p > Mr. Hao thinks that the new shoes show that there are problems in the quality of the products. He finds the operators of the shopping malls to ask for shoes to be returned, but the staff of the store counters insist on repairing the products for consumers, refusing to return them.
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< p > June 23rd, Mr. Hao complained to the 12315 complaints and reporting center of Shenyang industrial and commercial bureau.
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< p > < strong > the total cost of returning shoes is 10800 yuan < /strong > < /p >.
< p > according to the situation reflected by Mr. Hao, < a href= "http://www.91se91.com/news/index_p.asp > > Shenyang < /a > 12315 of the city's industrial and commercial bureau, the green channel staff to publicize the relevant provisions of the new consumer law.
After mediation, the operator agreed to refund 10800 yuan for Mr. Hao's purchase of shoes.
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< p > according to the 12315 analysis of industry and commerce, according to the twenty-fourth provision of consumer law, consumers have the right to return, replace or repair. The right of operators to unilaterally deprive consumers of the right to return goods is an illegal act. Even if the international brand luxury goods are sold in China, they should abide by the provisions of Chinese law, and the company's regulations should not be above the law.
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< p > < three guarantees > is a way to guarantee the quality of products. The new consumer law has the priority of "return, replace and repair" for the "three packages". Consumers can directly return the goods that fail to meet the quality requirements.
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< p > industry and Commerce Department believes that there is a certain conflict between the "Three Guarantees" principle and the current "consumer law". There are still many problems, such as too narrow coverage, too short return time, too many restrictive conditions for some commodities to implement "three packages", and excessive charges for depreciation.
Therefore, the revision of the "Three Guarantees" law is also urgently needed to be put on the agenda to avoid conflict between the inferior law and the superposition law and to damage the legitimate rights and interests of consumers.
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< p > < strong > - consumption reminder < /strong > /p >
< p > < strong > online shopping luxury > /strong > /p >
< p > < strong > screenshot leaving evidence < /strong > < /p >
< p > in recent years, the share of luxury goods in China's consumer goods market has been rising, and disputes caused by luxury goods are increasing.
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< p > industry and commerce department reminds consumers that if you want to buy luxury goods from the Internet, you should choose < a href= "http://www.91se91.com/news/index_f.asp" > luxury goods < /a > businesses that can provide return and life-long maintenance services. When consumers purchase luxury goods online, they need to know the product information before they are needed. When necessary, find professional bodies to identify them. In the process of consumption, they should also pay attention to preserving evidence, such as advertising screenshots, trading pages, bills, pictures taken by mobile phones, etc.
Otherwise, once disputes arise, consumer rights protection will be very difficult.
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