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    Hai Tao Can Guarantee The Mainland Of The United States Watch Electricity Supplier Ashford Grab New Users

    2014/10/10 10:38:00 22

    Hai TaoMainlandWarrantyThe United StatesWatchesElectricity ProvidersAshfordUsersNew Tactics

    All the time, After sale Service is a major problem restricting the development of Hai Tao. The long and high cost of cross-border transportation has made the return and product maintenance so difficult that it has also greatly hurt domestic consumers' shopping confidence. But as China's market is becoming more and more popular, overseas electric providers are taking the initiative to try to solve this problem.

    On October 10th, Ashford, a veteran discount shop in the United States, recently set up a warranty center in Guangzhou to provide watches and jewellery guarantee services for mainland consumers. In the future, mainland consumers will buy related products at Ashford and will no longer need to send them to the United States or Hongkong for warranty.

    Billion power network understands that according to the Ashford warranty policy, watches will provide two years of extended warranty services, and the warranty period for jewelry is 90 days from the date of purchase.

    The scope of the watch warranty includes movement maintenance, replacement of batteries, watchcase, watch chain, strap, crown / handle, crystal / glass, surface polished, excessive wear and / or appearance damage, and damage caused by the wearing condition of the watch exceeding the manufacturer's specified waterproof limit.

    But Ashford reminds consumers: commodity If repairs are carried out by personnel other than Ashford.com, the warranty will be invalidate. If the size of the jewellery is modified, sculpted or altered, no maintenance or maintenance service will be available.

    A senior member of the watch industry said that the warranty service provided by Ashford is not the brand's global joint guarantee, but is provided by Ashford's own maintenance team, which is commonly known as "shop warranty".

    "Generally speaking, the brand names of the watches seldom provide special guarantee for the watches sold by the electronic commerce channels, and both domestic and foreign e-commerce websites are the same. If the user wants to enjoy the brand joint guarantee, it is best to obtain the warranty card of the brand side to the electricity supplier when buying. Of course, many electricity providers did not get the brand authorization, so they couldn't get the warranty card. The source said.

    It is understood that Ashford's warranty service was limited to the United States and Hongkong. The new mainland warranty also reflects the further attention paid by overseas electric providers to China's market.

    Ashford is one of the earliest online watch shops in the United States. It was founded in 1997. It is the world's top watch sales. Its sales brands include Longines, IWC, Mei Du, Hamilton, CASIO, Tissot and so on.

    Ashford has always attached great importance to China. market 。 Last year, it launched the Chinese official website and launched the policy of "shopping for 75 dollars free direct mail China". In May this year, the Ashford Hongkong VIP center was launched to facilitate shopping in Hongkong and Mainland China.

    It is reported that the three main e-commerce sites of Chinese consumers are Ashford, jomashop and Amazon.

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