What Is The Real Reason For The Salesperson'S Refusal To Meet?
The salesperson has collated the customer information, and the target customers have also chosen and confirmed it. However, before preparing to visit the customer, he was directly refused or declined by the customer.
Why is this? Salesmen are baffled and how to improve their sales skills.
Generally speaking, the reasons for clients' refusal to meet are mainly as follows:
1. There is no abundance.
time
Sometimes a salesperson makes an appointment to see a client, and the customer often refuses because he has no time or is busy.
When a customer says he has not enough time, maybe he really doesn't have the time. Maybe it's just an excuse for him to refuse to meet.
In any case, the customer does not necessarily refuse to meet because he is busy. If he wants to see you, time can still be squeezed out, because time is like water in a sponge, so long as it is crowded, there will always be.
In this case, the salesperson had better give up appointments for another day.
Also note that when you meet a client, don't ask him when he is free. You'd better make an appointment.
Two, funding problems
Sometimes customers refuse to meet because the capital chain is not fluent.
Many customers have had little budget left this quarter or this month, leaving only reserve funds at hand, while reserve funds can only be used in exceptional circumstances.
If your client's budget is spent, you may not be able to meet him successfully.
If you go to see him, your product publicity must also be attractive. Otherwise, it will be difficult for you to persuade customers to use spare funds.
Three. Cooperation with the original suppliers is more successful.
If the client you want to see is satisfied with the original supplier, their cooperation is more successful and smooth. He will refuse your appointment and continue to cooperate with the original supplier, instead of changing the original partner easily and changing the partners to others.
They will maintain a close relationship in order to cooperate happily.
If there is any change, their close relationship can ensure that both sides seek a proper solution.
If you want to compete with the original supplier of your customers and establish business relationship with the customer, it will be difficult for you to work. General product promotion is difficult to attract the attention of the other party. You must focus on promoting your product and business advantages, such as considerable profits, free advertising, payment of special promotion fees for all or part of products, and return.
Four, the main Person in charge Change
Generally speaking, the main responsibility of the client is changed, and the new head will be more cautious.
First of all, he needs to understand the market situation clearly, and he will not easily deal with suppliers who are not familiar with the new term.
He will try his best to continue his work with his predecessor's experience and lessons, and at the same time, he will try his best to consolidate his cooperative relationship with the original suppliers.
Nevertheless, if you can grasp the psychology of the new leader, there is still hope for you to establish a cooperative relationship.
Therefore, you can meet the new leader several times and do everything possible to establish relations with him.
In short, there are always some reasons why customers refuse to meet, some of which are subjective and some are objective.
Before booking a customer, the salesperson must seriously distinguish the authenticity of these reasons, avoid some subjective reasons, face the objective reasons frankly, and seriously analyze the specific reasons for being rejected, and resolve them reasonably, laying the foreshadowing for the next appointment of customers again.
Expert advice
The reason why customers refuse to meet is on the one hand from customers and on the other hand from salesmen themselves.
Sometimes, there is no reason for the customer to refuse to meet, because the salesperson is not skilled in the appointment skill, or the salesperson does not make the customer feel profitable, maybe the salesperson did not make sufficient investigation before the appointment, etc., may be subject to the client's refusal to meet.
Therefore, the salesperson seriously analyzes the reasons for customers' refusal to meet, and also needs to find out the reasons from their own aspects.
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