Workplace Communication? Eye Is Very Important!

Eyes are one of the sensory organs of the human face. They are the most effective transmission of information and expression. Service personnel in social activities, eye use to comply with certain etiquette norms, do not understand it, often seen as unreasonable, leaving a bad impression.

　　 (1) Interpersonal communication Scope of fixation

And people Conversation Eyes should be fixed on each other. But the eyes should be limited to the top of each other's forehead, down to the second buttons above the shirt, and the box with two shoulders in the left and right. In this box, there are generally three ways of fixation:

A, official business

Generally used in negotiations, consultations and other occasions, the location of the eye in the eyes of the other side of the triangle and the forehead.

B, social gaze

It is usually used in social occasions such as dance and cocktail parties. It is located in the triangular area between the eyes and eyes of the other side.

C, intimate gaze

It is usually used between loved ones, lovers, family members and other close members.

　　 (two) Fixation angle

In hotel etiquette training, it is necessary to have a correct gaze angle not only to facilitate service work, but also to avoid misunderstanding of service objects.

1. face each other squarely

That is, when looking at others, they are facing the opposite side of the body. Facing each other is a basic courtesy in communication. Its meaning means attaching importance to the other side.

2. look at each other.

When looking at others, the eye is at a similar height than the other. In service work, we can see the spirit of both sides being equal and humble.

3. look up to each other.

When looking at others, I am in a lower position than the other person, so I need to look up and look up at each other. In looking up at each other's situation, you can often leave a sense of trust and importance to each other.

With the extensive application of business contacts, basically speaking is the interaction between people and people, so we define business etiquette as an art of business contacts. People have different interpretations of etiquette. Some people say that it is a moral accomplishment. Some people say that etiquette is a form of beauty, some people say etiquette is a custom. Etiquette is vulgar and secularization is ritual. The operational nature of business etiquette is how to do it and not how to do it.

Let's talk about a seating example: the seating arrangement in business etiquette. We all know that the guests have to give up their seats, but they do not know which seats are on the table. In general, they may not matter, but they must pay attention to foreign affairs and business negotiations. Besides, when you talk with your partner, you need to pay attention to it. In general, you can't say you know it? I know, I tell you, (how to tell others wine price and make your host happy and not embarrassed), so you must pay attention to some art you need in communication.