Remind Seasonal Washing Clothes How To Avoid Disputes

Here world Clothing and shoes Net Xiaobian to introduce to you is seasonal washing clothes disputes increase.

Do you choose to protect your valuables? As the weather gets cooler, the business of dry cleaners is booming. However, a reporter's visit found that there were very few public servants who asked for the insured price. Insiders remind that when sending expensive clothes, it is better to choose "washing and protecting prices" so as to better safeguard their legitimate rights and interests in the event of disputes. Case laundry is broken, no contract dispute.

A few days ago, Shi Shi consumers wished to send her a fur coat worth 1200 yuan. After washing and retrieving, she found that there were many holes in her clothes and traces of sewing. Because there is no insurance price, the two sides have disputes over compensation.

It happens that there is a similar case. Shishi consumers, Ms. Lu, sent 3000 yuan worth of leather clothes after washing, and found that the cuffs of the cuffs were scalded. Dry cleaning shop not only does not admit that it is washed, but also refuses to pay compensation. Because she did not sign a contract for washing, Ms. Lu had no reason to speak clearly, but she could not finish it at last.

Ms. Zhuang, a consumer in downtown area, was washed by a fox fur coat worth 15000 yuan. Once the merchant has dealt with it once, it has not solved the problem. After mediation by the Consumer Council, the merchants reluctantly agreed to get the color done again, but consumers also had to pay the related fees.

"Washing consumption Disputes are mainly focused on problems such as coloring, color matching, uneven color and deformation. " The staff of the 12315 command center of the city commerce and Industry Bureau told reporters that during the season changing season, many consumers liked sending dry clothes to dry cleaners for dry clothes, but the consumption disputes caused by them increased. This year, the 12315 command center of the Quanzhou industrial and commercial bureau has received 78 complaints about dry cleaning, and 65 consulted. Many of them failed because they did not sign a price guarantee agreement.

Most of the citizens will not choose to "wash the insured price".

Subsequently, reporters visited several dry cleaners in the central urban area. "Whether the price is insured depends mainly on consumers' wishes. The general staff will not ask that consumers will not take the initiative to ask for it." The staff in the store said that the price of each garment should be charged at a certain cost, and most consumers would not take the initiative to mention it.

Reporters visited many dry cleaning stores in the city, and no one saw the public offering the "washing insurance price" voluntarily. "Valuable clothes can not be washed by themselves, they can only be sent to dry cleaners, but never thought of insured prices." Ms. Chen said that clothes in winter are more valuable, and thick clothes are not easy to dry. In her view, sending them to dry cleaners is the best choice. However, Ms. Chen said she had never thought about disputes that might arise during the washing process.

Subsequently, the reporter interviewed 10 people randomly. Only two people said that if the clothes were particularly valuable, the salesperson would remind them to "barely" protect the price.

Remind clothing above 1000 yuan "best value for money washing".

The staff of the 12315 command center of the Municipal Industrial and commercial bureau said that the operator should take the initiative to obtain the consent of the consumers when the laundry was above 1000 yuan. The two sides made a written guarantee and fine washing agreement, and adopted the value of the agreed laundry. The best value for laundry is 5% of the agreed price. Washing and dyeing clothes worth less than 1000 yuan, consumers require value preservation and washing and dyeing. Washing and dyeing price 3% plus the value added fee.

When choosing laundry service, the public should try to choose the regular dry cleaning shop which is standard after sale service, and at the same time, indicate the appearance, brand and quantity of the laundry in written form. For expensive clothes, we must do a good job in clothing inspection, confirm the integrity of the clothes and mark them on the laundry documents. Clearly, the brand, fabric, color, clothing breakage and fading degree of the clothing should be clearly stated on the bill. At the same time, it is best to choose "insured price washing" so as to better safeguard their legitimate rights and interests in the event of disputes. When retrieving clothing, it must be carefully checked on the spot. When problems are discovered, it is suggested to be put on the spot on the spot. In addition, consumers should keep good laundry receipts and purchase clothing bills as evidence of safeguarding rights.