How Can I Get The Buyer To Give Me The Order?
"Why did some buyers fail to contact a couple of times?" to this time, the customers were really needed customers.
How to let customers give us orders, and focus on solving such enquiry clients.
We should set our mind right and analyze and deal with enquiries carefully.
Analyzing and judging enquiries:
1. Classification of enquiries
1) enquiry without any relation.
2) did not mention the relevant products, but merely sought cooperation enquiries.
3) enquiries about specific products.
4) when it comes to products, we also need some prices, enquiries for packing and shipping information.
2, how to deal with different categories
1) filtering out irrelevant enquiries.
2) develop an enquiry that generally seeks cooperation. After the return, there is no follow up.
Mailboxes can also be exchanged occasionally.
3) the main attack. When it comes to products, we also need some prices, enquiries for packing and shipping materials, focusing on this kind of enquiry, promoting customers to set the samples in advance with a variety of sales methods.
4) it should be noted that when sorting enquiries and replies, we must be vigilant against customers using different mailboxes to ask questions about the prices of products.
The inquiry of the same product in one area should be handled with care.
3, the main judgment criteria for customers.
Through customer information and customer enquiry, we can find out the theme of customers going straight.
For example:
Ask about the difference between the packing dimensions of the product (the guest is counting the packing quantity on the premise of having the order) and other similar products.
(where is your product in comparison?) inquired about the corresponding certification of the product.
(the customer must be a regular channel company, perhaps an official customer).
The application procedure in machining process.
An exorbitant price requirement.
(the guest must have done the price comparison.
)
4.
Potential guest
How to train
1) establish a long-term linkage mechanism and approach.
2) special reminders and preferences.
Promotion
And other activities, driven by interests to cooperate with us.
3) use word of mouth marketing to cultivate customers.
4) make a long-term accurate quotation, let the guest feel the pressure at all times!
A, email theme
The theme of the email should be attractive and strive for innovation, attracting customers' attention for the first time.
If a judge is a real guest, he must work hard on our headline.
For example: Sell Facemask (CE, ISO, FDA, BFE)? (direct product certification certificate on the title!!) The best price list for for!!!!!!
Surprise-Facemask
Facemask (CE, FDA, BFE) - USD10.00 (directly marked price on the title!)
B, text content
Give a brief introduction to your company profile, highlight product performance and all the certifications, skillfully apply the electronic version of catalogue and Pricelist..
Don't rush to quote at the beginning.
Understand the customer's search and reasonable analysis and classification, and make careful quotations. You can also use picture quotation to send pictures of our products to customers. The easier it is for those who do not know English, the easier it is for customers to understand.
C, set up reply template.
It is a summary of a large number of customers, different countries, different requirements, different prices of customers to make different models of the return! Prohibit the same reply! Set a simple, easy to understand and picture recovery template.
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