Successful Business Gifts

Giving gifts in business activities is a big business in itself.

The choice of gifts conveys information of power, sophistication, knowledge and interest.

It can improve or damage the image of the company.

From the gift presented to the chairman of the board of directors to the advertising gift, the choice of such commercial gifts is

It's not an easy thing.

American companies spend four billion dollars on business gifts every year.

Needless to say, the business gifts that people most often buy are pen, desk calendar and pocket calculator.

Other choices include watches, wine, diary, knife, glass, fruit.

And so on.

A recent survey showed that forty-seven of the US companies giving gifts were "effective" or "effective", and Thirty-nine percent of the companies thought at least "a little bit of effect". Only two percent of the companies thought that gift giving was useless.

Why is the company sending?

According to a survey, the main reason is to express appreciation for others (sixty-one percent). The second reason is to develop business relations through good wishes (fifty-four percent).

Half of the respondents gave gifts at Christmas, and nearly 1/3 gave gifts on special occasions.

More and more companies realize that giving gifts in business activities is not only an advertisement but also an important aspect of mutual communication.

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The external image of the office secretary represents the image of the company.

In daily work, you have grasped the etiquette of answering phone calls, and let the other party talk about things in your friendly discourse center. After the call is over, the other party will have a very good impression on your company.

The voice should not be too loud, so that the other person can hear clearly. Otherwise, the other person will feel uncomfortable, and it will also affect other people's work in the office.

When you pick up the phone, you should first submit the name of the unit and the Department concerned.

When answering the phone, ask the name of the other unit and the Department concerned, and provide convenience for the designated receiver when receiving the call.

When the person you are looking for is absent, please don't pass the message without knowing the motive and purpose of the other person.

Do not specify the whereabouts of the designated person without authorization.

When you are talking on the phone and visiting the guests, you should first entertain visitors in principle. You should apologize to the caller as soon as possible and hang up the phone after you get the permission.

However, when the content of the phone is very important and cannot be hung up immediately, the visitor should be told to wait a moment, and then continue to talk.

When communicating on the phone, repeat the main points, and reconfirm the number, date, time and so on, so as not to make mistakes.

If you don't report your name and ask your boss directly, you should be polite and polite, and ask, "excuse me, who are you?"

If you want to tell someone who is receiving a guest to have a phone, it is best not to convey it in an oral way. You can use the slip to deliver a message. This will not only avoid revealing the secret, but also avoid embarrassment and displeasure caused by interruption.

When you can't hear the content of the other person, you should not hesitate to tell the other person immediately, and ask the other to improve it.

If the phone breaks down suddenly, the call will be interrupted. At this time, it is necessary to change the phone number to the other side and explain it clearly to the other party.

Don't neglect the courtesy before hanging up the phone. If you want to make sure that the other party has hung up the phone, you can drop the receiver.