Make A "Speaking" Gold Medal Shopping Guide And Let The Money Come Rolling In.
As a shoe shop assistant, when you put on that suit, you have to prove that you are a shoe expert, not only the image, but also the language, temperament, behavior and so on to affect the customer.
The duty of a salesperson is to sell more products of their own stores, and professional can play a good role in promoting.
I think a professional salesperson should first curb the bad performance derived from "paction control", such as loud voice, too fast action, and too fast language.
Lack expression
And barbarism, all of which will be counter productive and unprofessional.
Why is the gradual increase of online shopping groups? One of the reasons is customer service.
This service has broken the hot tide of the past, converted to calm, professional, shop assistants are neither humble nor professional, professional customers to answer.
Understand the needs - meet the needs - patient recommendation - professional interpretation, giving customers a good experience and pre sale, sale, after-sales service.
In the chat to complete the paction, this is the most reliable sales.
Conversely, with a strong purpose and paction, the sales staff will be in a state of mind, all around the checkout collection, the entire sales will be a mess.
The most professional selling is that the less sales are, the more effective it is.
See there
customer
Do not keep up with customers, recommend clothes of various styles to them, give them one to two minutes, pay attention to observation, observe their psychology, act and judge their preferences, and then use guide shopping to communicate well.
When we observe that customers have chosen several pairs for careful comparison, they can smile and offer sales advice.
For example, ask customers: "do you like this one better?"
clothing
The fabrics are made of silk fabrics, and this year's new ones.
The style of the dress is dignified. I think it is very suitable for your temperament. If you like, you can try it first.
It doesn't matter if you don't like it. We have many new products. I believe there's always one you like. "
When a salesperson is saying that the product is suitable for each other, he must give the other person a "real" reason.
It can not stop like a dry word in the above case, nor can it be too flattering. It makes people feel that you are flickering.
The process of paction is not to see who speaks much, but is better than voice.
Recommend to customers
In the era of buyer's market, clothing buyers are receiving more and more attention from enterprises.
At present, the overall quality of our clothing buyers is low and needs to be further improved. Sales is a kind of interaction between employees and customers. In this way, employees who participate in such interactive activities to help enterprises acquire, maintain and expand the income stream can be counted as salesmen.
The concept of generalized salesperson is incorporated into the sales staff's category in the concept of many salesmen, so that salesmen include not only those engaged in product sales, but also those engaged in market research, those engaged in product promotion, and those engaged in after-sales service, so the generalized salesmen refer to those who participate in sales activities in enterprises.
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