"Look At People Under The Knife" Electricity Providers Play More Sci-Fi Consumers Will Be Played Bad.
Online shopping girls are "female Zhuge", fighting for wisdom and courage.
You do not play the electricity supplier crazy, the electricity supplier will play you crazy.
Saying that now has entered the era of "big data", the electricity supplier trap is becoming more and more sci-fi. Today, the magic mirror reveals again, the new method of online dishonest business.
Inside story: you buy a big brand cosmetics on the Internet. Before ordering submission and shipment, the system will query and analyze your shopping data on the whole platform (big data internal sharing): purchase the average price, purchase the brand frequently, return the rate.
If your consumption tendency of similar products is mostly in the 100~200 yuan brand, the system will decide that you have not used the big brand genuine products, and will remark you in the background: low risk, 30% of the goods shipped are high imitation goods.
If you buy a brand many times in your purchase records, you will automatically distribute genuine products.
After sale time more than 6 days is the majority of people's "patience limit", the electricity supplier will process time set at the critical point of patience, is to deal with "second-hand goods", all these goods from the manufacturers, low price, higher profits, the user's complaint rate, the return rate is recorded in the identification system, these data will serve as the electricity supplier to determine your "Endurance" reference, the return rate of less than 10% of the users will receive more garbage products.
Insider: not necessarily the 234 tier cities will issue fakes.
The new electric business system can identify the receiving phone and the address of the receiving address.
If not, you have not bought similar products, the system will "ease" the allocation of high imitation goods to you; if there are stores, the system will ask if you have bought the same brand products.
Inside news: using the latest system to sell high imitation goods, the return rate is less than 5%.
Don't think it's luck to buy things online, in fact.
Online retailers
With accurate data systems, you can never buy genuine goods when you buy fake products.
Your consumption records, purchase records, and customer price records will be identified as shipping reference data.
Insider: many people have similar experiences: buy products that have minor problems and do not affect the use of them. Hurry back! The electricity providers often explain that they did not inspect the goods before shipment. This is a lie. Every batch of defective products has been recorded, and the reason is that your comprehensive return rate is lower than the average electricity supplier standard.
The system will assume that your customer is "good at words" and "will do", giving priority to taking care of you when you have junk.
Customer complaint rate
Return rate
They are recorded in the identification system, which will serve as a reference for the electricity supplier to judge your tolerance. The users who return less than 10% will receive more junk products.
Inside story
The customers who receive the goods first are 3 times the probability of receipt of defective goods, which is the underlying rule of most electricity providers.
The time of delivery is about 1~2 days. The processing time after the first payment is 5~6 days. The electricity supplier cleverly uses the consumer's troublesome psychology to send the defective products more to the customers after the first shipment, or even lengthen the processing time of the problem, or replace the goods, or sell them later.
Return the money back? First let the customer service and you "talk heart", you slowly wait for them to feedback to the leadership.
Inside story: when consumers buy their feet on the front foot, there are cheaters on the back foot to call the door, and the purchase details are clearly understood. What is the reason? The problem is in big data.
After the order is submitted successfully, your personal data will be automatically input into the system immediately, uploaded to the electricity supplier alliance platform to share, all the electricity suppliers can find your information, this process will be many people's hands, the development company, data personnel, everywhere is loopholes.
Just like all the blacklist of credit cards shared by all banks, blacklisted, all banks do not agree with your credit card application.
All electric providers are unwilling to solve the problem of information leakage because he is unwilling to give up collecting user data, and without user data analysis, the shared data system has no reference basis, and the return rate of counterfeit goods is much higher than that of now.
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