Why Do Customers Frequently Lose? To Find The Fatal Key

Understanding customer needs and meeting customer needs is what customers need, not selling skills and sales skills.

It is a hundred percent accurate sales method to understand the needs of customers, find out the advantages of their products, and satisfy the needs of customers with high-quality sales skills.

Clerks' clothing is sometimes one of the reasons that affect customers' buying mood, because the decoration of the store and the wearing of the shop assistants are the first impression of the customers, especially the dress and dress of the staff.

Wearing poor and tasteless salesmen seems to make customers feel less professional and not good.

And professional.

Some of the salesmen think they are more expensive in the store, ignore the customers who seem to have no purchasing power, and even use their eyes to look at the customers with the "you bought it", causing a very bad effect.

There is, of course, a similar way of holding customers away from home for many years, frighten their customers to "run for the best."

Some stores tell the sales staff not to be too enthusiastic to greet customers when they are training, so that customers can choose to stroll slowly and do not disturb the customers. In fact, that is not right.

Guidance is a professional salesperson's professional skills and basic courtesy, is also a kind of respect for the performance of customers, so that customers feel at home, is the customer's needs is what we want to achieve.

Customer complaint handling is poor or not timely, which means driving customers away.

Customer complaint skills are as important as selling skills. Seize a complaining customer and win ten referrals. If you lose a complaining customer, you will add ten more propagandists to help you with negative information.

Quite a lot

They hate the salesmen who are too ditto and boast. They often talk like endorsements, just professional announcers.

Customers will feel it, just do not say it, just face the customer as long as they need answers, incidental considerations can do, do not be too ditto and flicker performance.

Some salespeople see customers enter the door, first weigh the customers, then decide whether to conduct shopping guidance and promotion.

Remember, "enter the door is the guest" truth, do a good job of reception.

Many customers who are interested in shopping or purchasing power are very ugly.

Many mobile phone shops sell customers no matter what they do.

But now many customers know the trick, so the effect is poor.

It is best to always answer the questions and objections of the customers, guide the product experience and feelings demonstration, and make sure that customers purchase various kinds of promotional skills when purchasing intentions.

It is irresponsible to guarantee a ticket and make a hasty commitment. Professional and responsible statements and attitudes are customers who can see, hear and feel. Do not treat customers as fools or injustice. Do not think customers are not knowledgeable. Now customers have money and time. They are better than three companies. They still do well in professional product knowledge and services. They are flickering and overblown and fail to get tickets.