Annual Report On China Consumer Rights Protection Released

3. 15 international consumer rights day, the State Administration for Industry and commerce first released the 2015 national industrial and commercial system consumer rights protection report.

The report shows that in 2015, the National Association of consumers associations received nearly 640 thousand complaints from consumers, resolving nearly 550 thousand items, resolving nearly 86%, and saving about 1000000000 yuan for consumers.

The report pointed out that in 2015, SAIC formulated the "2015 China Consumer Association complaint consultation system operation manual" in conjunction with the new hot areas of consumer new consumption, and guided the local consumers association to submit complaint data and typical cases.

Organizing consumption, safeguarding rights and talking about business operators ".

At the same time, data analysis was used to guide the work of safeguarding rights. In 2015, the National Association of consumers associations received nearly 640 thousand complaints from consumers, and solved nearly 550 thousand pieces. The resolution rate was 86%, which saved about 1000000000 yuan for consumers.

SAIC, a spokesman for the State Administration for Industry and commerce, strengthens the supervision of commodity quality in the circulation field, and deploys and directs all localities to strengthen spot checks on key commodities such as televisions, electric water heaters, children's garments, woollen cashmere garments, wood-based panels, coatings, electric bicycles, brake pads and other key commodities in key areas such as household electronics, clothing, shoes and hats, decoration and materials, pportation, and so on, and punishs the illegal activities of selling unqualified commodities according to law, and carries out special rectification throughout the country, and comprehensively regulate all kinds of standard clauses in the field of consumption.

We should intensify consumer infringement cases.

In order to maintain the order of consumer market, we should promote consumer rights protection in key areas, standardize business operations in the service sector, conduct anti-monopoly and anti unfair competition law enforcement, and investigate false and illegal advertisements.

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Since the official launch in March last year, Alibaba Wenling industrial belt has entered the threshold of 1 years old.

A few days ago, the reporter learned from the municipal commercial bureau that in the past year, Alibaba and Wenling industrial belt have reached 1580 enterprises. Last year, they were rated as one of the ten excellent industrial belts in Zhejiang province.

Since Zhejiang put forward the concept of "electricity supplier changing the market", various provinces and autonomous regions have introduced policies to support the pformation of traditional enterprises and move closer to the electricity supplier.

There are various ways of traditional enterprises' electricity suppliers, and the regional industrial belt is one of them.

In the prominent position of the top left corner of Alibaba website, there is an industrial belt option. In the sub category "Zhejiang industrial belt", Wenling's industrial belt is in the front position.

Relying on this online industry belt, Wenling achieved 1 billion 260 million yuan in online pactions last year, ranking 15 in the country.

What is the industrial belt? According to Yuan Wenjun, the responsible person of Alibaba Wenling enterprise belt, the industrial belt refers to a variety of production oriented upstream and downstream enterprises focusing on production equipment, raw materials, surface accessories, design, freight and so on in a specific area, and establishes a close economic and technological cooperation circle to reduce production costs and improve production efficiency, and ultimately significantly enhance the competitive advantage of industrial clusters in regional economy, and create an e-business mode of online localization portals and platforms.

Wenling is a famous hometown of children's shoes. Naturally, the main enterprises in Wenling's industrial belt are Wenling's footwear enterprises and some machinery manufacturing enterprises.

On the front page of Alibaba Wenling industrial belt, there are clearly marked categories of shoes, plastic products, metal products, pumps and motors.

On March 8th, there were 29050 new products, and now the total number of products is 295959.

It is understood that due to the outstanding operation results, the Wenling industrial belt has become one of the ten key industrial belts designated by the Provincial Department of Commerce in Zhejiang Province, and has continued to enjoy various display sites in the popular hot strip industry of Alibaba. The daily average visitors and two daily buyers of the site continue to rise.

The home page shows that on the day of March 8th, the average daily sales of Wenling industrial belt reached 51930, and the average daily buyers also had 15979.

Some local entrepreneurs are excited to call it the "Online Fair".

Online trading boom has also led to offline pactions.

"For example, the number of orders contracted with us is lower than that in the previous few months, but the number of visitors has increased. After understanding, it turns out that the new customers have become old customers and have moved directly from the online to offline pactions."

Yuan Wenjun introduced, according to estimates, platform operation so far, driven by the industrial belt under the line sales of not less than 500 million yuan.

In order to better carry out the "electricity supplier for the market", our city also issued special support funds for Alibaba Wenling industrial belt, specially set up 2 million yuan Alibaba / Wenling industrial belt online advertising special funds.

For enterprises that sell products in Wenling with industrial platform, they will give each unit 20 thousand yuan reward once.

This means that the government pays the business for a year in marketing marketing, traffic distribution, marketing promotion and brand exclusive, so that enterprises can join the industry with zero threshold and zero cost.