How To Use Business Etiquette Properly?

The secret of success in business reception is to be careful and take care of every guest's preferences. They will be pleased with your care.

Know the guests and treat the old and new friends with enthusiasm.

Improve in business reception

Emphasize the company's mission, but be smooth and beautiful.

Gestures: five fingers close together, palm upward, pointing to the referee.

The order of introduction: first, introduce the humble to the respectable person.

First introduce a man to a lady; give a young man to an older person; a colleague of his own company to a colleague of other companies; first introduce a lower position to a senior person; a company colleague to a client; an official person to an official; a colleague to a foreign colleague; if there is one person around, introduce the right side first, then introduce the left side.

Shake hands, about one step away from the other side, the upper body slightly forward leaning, two feet stand at attention, put out the right hand, four fingers close together, the tiger's mouth intersect, thumb open and slide, to shake hands with the recipient.

The palm of his hand holds his opponent's hand, showing a person's strong domination, quietly telling others that he is in a position of superiority.

This arrogant handshake should be avoided as far as possible.

On the contrary, the handshake of the palm shows a humility and reverence.

An equal and natural handshaking gesture is that both hands are in a vertical state.

This is the most common and the most reliable way to shake hands.

It's rude to shake hands with gloves.

Before shaking hands, men take off their gloves and take off their caps.

Ladies may be exceptions.

Of course, it can not be removed from the cold outside.

For example, both sides are wearing gloves and hats. In general, they should say "excuse me" first.

When shaking hands, the two sides look at each other, smile, greet, greet, do not look at the third party or appear absent minded.

Except for those who are close to each other, they can hold hands together for a long time, and generally hold two or three.

Don't push too hard, but it's rude to point at it with a careless finger.

Generally, time should be controlled within 35 seconds.

If you want to express your sincerity and enthusiasm, you can shake hands for a longer time and shake a few times up and down.

When you shake hands, your hands will be separated from each other. The time is too short. It seems to be walking through the motions.

And for a long time, especially those who hold the opposite sex or the first time, they seem to have some false feelings and false meanings. They may even be suspected to want to take advantage of them.

Between the elders and the juniors, the elders can reach out their hands after reaching their hands. Between the upper and lower levels, the superiors can reach the lower level if they reach their hands. After the women extend their hands, the men can reach out to each other.

If you need to shake hands with many people, shake hands should pay attention to the order, from the respecting and humble, that is, the elders will be younger, then the elders will be the younger generation.

If there are more people in communication, you can only shake hands with the similar people, nod your head to others or bow slightly.

In order to avoid embarrassing situations, before taking the initiative to shake hands with others, think about whether or not you accept the other person. If you have noticed that the other person does not want to shake hands, nod your head or bow slightly.

On public occasions, the order of reaching hands depends mainly on the handshake.

And identity.

In social and leisure occasions, it mainly depends on age, sex and marriage.

This problem becomes special when receiving visitors. When the guest arrives, the host should first extend his hand to hold the guest.

And when the guest leaves, the guest should first reach out to hold the master.

The former means "," and the latter means "good-bye".

This reversal is very easy to cause misunderstanding.

It should be emphasized that the order of the handshake must not be everywhere demanding.

If you are a respecting person or an elder, a superior.

The most appropriate thing for a humble person, a young person or a subordinate to reach out first is to extend his hand and cooperate immediately.

And don't ignore it and let the other party make a fool of yourself.

When you shake hands, you might as well say something to greet the other person. You can hold on to each other's hands. You should be direct and sure. When you strengthen the important words, hold the other's hands tightly to reinforce your impression.

Occasions are also fastidious, in the following circumstances, should shake hands, such as: meet a long time do not meet acquaintances; in a more formal occasions and acquaintances to say good-bye; in my host as a host of social occasions, to meet or send off visitors; after visiting others, in the time of farewell; to introduce to people who do not know; in social occasions, occasionally encounter relatives and friends or old boss; others give you certain support, encouragement or help; express gratitude, Congratulations, congratulations; to others understanding, support, affirmation; know others sick, lovelorn, unemployment, demotion or other setbacks; gifts to others or prizes. Handshaking

Usually, the above mentioned cases are suitable for handshaking.

Finally, let's talk about it.

Keep in mind, because it seems to them that the left hand is unclean; when interacting with the Christian believers, they should avoid two hands shaking hands with the other two to form a cross shape. This shape is similar to the cross, which is very unlucky in their eyes. Do not wear gloves or sunglasses when they shake hands. Only women can shake hands with gauze gloves when they shake hands. They are allowed to do so; do not put the other hand in their pockets or carry things while shaking hands; do not look expressive, do not give a word or long talk, bow or scrape, too much when they shake hands; do not hold the fingers of each other's fingers at the handshake, as if they want to keep distance from each other. The eight taboo: do not hold hands with your left hand, especially when dealing with Arabs and Indians.

The right thing to do is to hold the palm of your hand.

Even if you are opposite to the opposite sex, do this; don't pull or push the other's hand when you shake hands, or shake it up and down. Don't refuse to shake hands with others. Even if you have hand disease or sweat, you should say "sorry, my hands are not right now."

So as not to cause unnecessary misunderstanding.

Accept the card delivered by the other person; the younger generation takes the lead to hand out his personal business card with his right hand; when he visits another place, he delivers his business card after his presentation; when accepting a business card, he should pick up his name and position with his hands; after receiving his name card, he should not put it on the table; check his wallet regularly and not give out the old or wrinkled business card; put the business card folder or wallet in the suit bag, avoid pulling out the pockets from the back of the trousers, avoid writing anything irrelevant on the card of the other party, do not play with the card of the other party unconsciously, and when the boss is in, do not submit the card first, then wait for the boss to deliver the business card to deliver his business card. If you are sitting, try to start as much as possible.

If the receptionist leads the guest to his destination, he should have the correct guiding method and guiding posture.

1, the guidance method in the corridor.

The receptionist paces the guests two or three steps before the guests walk inside.

2. The way to guide the stairs.

When guiding guests to go upstairs, the guests should be allowed to walk in front. The receptionist is walking behind. If they are going downstairs, they should be in front of the receptionist. When the guests are coming up and down the stairs, the receptionist should pay attention to the safety of the guests.

3, the guidance method in the elevator.

When guiding the guest to take the elevator, the receptionist first enters the elevator, and when the guest closes the elevator door after entering, when the arrival arrives, the receptionist will press the "open" button to let the guest get out of the elevator first.

4, the guidance method in the living room.

When the guest walks into the living room, the receptionist uses his hand to instruct the guest to sit down and see the guest sit down before he can nod his head and leave.

If the guest is seated by mistake, the guest should be seated in the upper seat (usually the one near the door is the lower seat).

(1) car

1, the seating of a car, if the driver is driving, is the first row on the right side, the second on the left side, the second in the middle seat, the right rear side in front, and the end in the front row.

2, if the driver himself drives, the right side of the driver's seat is the first, the rear row is the right side, the left side is the second, then the middle row is the last seat, the front row middle seat is not suitable to arrange the guests again.

3, when the driver and his wife are driving, the master and his wife will sit in the front seat. The guests and their husband will sit in the back seat. The man should serve his wife. He should open the door so that the wife can get on the train first and then get on the train again.

4, if the master and his wife carry the car of their friends and their wives, they should invite their friends to sit in the front seat, the ladies in the back seat, or let the friends and the couple sit in the front seat.

5, the owner himself driving, only one person sitting, should sit next to the owner.

If you sit down with many people, the guest who takes the front seat after getting off the train should sit in the front seat. This etiquette is most careless.

6, ladies should not enter the car first, nor climb into the car.

It is necessary to stand on the edge of the seat first, lower the body, let the buttocks sit on the seat, and put the legs together into the car, so that the knees must be kept in a combined position.

(two) jeep

Whether the driver or the driver should drive the jeep, the jeep should be right in front row, the rear row on the right side, and the left in the rear row.

When you get on the train, the lower row will get on the train first and the front row respecting the rear.

When you get off, the front row guests first and the back row guests get off.

(three) station wagon

When we receive group guests, we usually use the wagon to pick up the guests.

The traveler is respected in the first row of the driver's seat, that is, the front row, and the back row is small in turn.

The seats should be diminishing on the right side to the left side of each row.