Excellent Employee'S Professional Quality: Smile

For modern people, smiling is almost an indispensable part of the work.

Smile has an irreplaceable importance for everyone.

No matter in your life or in your work, your smile is glamorous, which promotes your life and work better.

Smile is a kind of professional ethics and professionalism. It is also a kind of accomplishment, a kind of temperament, a kind of demeanor, a kind of strength.

Today, in the workplace, smile should be the first step to improve professionalism.

Smile is

The best working condition.

Smiling is not just an expression. It is also the most direct and true reflection of our work, our customers and our life at the moment.

Work and life can not be separated from a smile, a smile to express their own work affirmation and self-confidence, expressing the kindness and love for others.

Smiling is not the privilege of service industry. It should be the norm for every professional to work.

On one occasion, a well-known trainer was living in Hilton Hotel, and an ordinary waiter in the hotel left a deep impression on him.

She was a very cheerful waitress. Whenever she saw her, she had a very pleasant smile on her face.

Many customers are familiar with her, just like an old friend.

One day, the trainer went shopping at the store near the hotel. Just in time, she found her face very sad and very different from the sunshine.

When she greeted her, the trainer saw a black yarn on her left arm, that is to say, she had just lost a relative.

But when she saw the trainer for a moment, miraculously, she smiled again.

The trainer asked her, "has anyone died at home?"

She replied, "it was my father who passed away last week."

The trainer was surprised and said, "how do you usually see it at all?"

She continued to smile and said, "the Hilton Hotel has a rule: no matter what we can do, we can't put our worries on our faces. Even if the hotel itself is confronted with great difficulties, the smile on Hilton's waiter's face will always be the sunshine of customers."

There is no doubt that the great grief caused by the death of a loved one can not be described in words. But she just put this sadness in her heart and put it alone. When facing work and customers, she still smiles as usual and acts as "the sunshine of customers".

From her, we can see the professionalism of a show employee.

At work, no one can avoid being in a bad mood. Many of these emotions are understandable and worth comforting.

But after all, it belongs to individuals only. As a professional, we have no reason to shift personal feelings to work and customers.

Because of such excellent staff, Hilton hotel can spread all over the world and is loved by many customers.

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The concept of "sunshine" is not only applicable to the service industry, but also to all the units and industries.

If everyone can be regarded as a "customer" in service, as a person who wants to give warmth and sunshine, then even the smallest thing can do the best.

There is no doubt that such a person is the most developed person in the workplace.

In the work and life, often put a smile on the face, at least in the following aspects:

First, the mood is good.

A smooth and happy smile shows that people who are happy, satisfied, optimistic, and good at life are attractive to others.

Second, performance is full of confidence.

With a smile on your face, it shows that you have sufficient capacity for yourself.

It is easy to be accepted by others if they interact with people in an uninhibited manner.

Third, be sincere and friendly.

The smile reflects, the bottom of the heart is magnanimous, the kind is friendly, treats others sincerely, rather than the hypocrisy, causes the person to relax naturally in his association, imperceptibly shortens the psychological distance.

Fourth, the performance of music industry dedication.

Keep smiling on your job, indicating that you love your job and are willing to fulfill your duties.

For example, in the service post, smile can create a harmonious and harmonious atmosphere, and make service objects feel pleasant and warm.

Smile is the most basic characteristic of a good employee. Imagine if an employee faces his customers with a cold face, facing his colleagues and facing his boss, who will like him and accept him? How can such an employee become an excellent employee?

Smile is the most effective weapon for a person to succeed. He often hangs his smile on his face, and success beckons to you.