Netease Koala Trap "True And False Geese" Storm Accused Of Identification Process Unknown

Buy a down coat on NetEase koala, identify 3 true and false, but the result is different.

Claiming to be "100% quality assurance, NetEase self operation, fake one compensate ten" overseas purchasing e-commerce platform NetEase koala recently fell into the "true and false canadian goose" storm.

Recently, the consumer line lady suspected that the canadian goose down jacket bought in NetEase koala was a fake.

After that, both sides sent photographs to send the mail to the factory to inspect the same down garment, but it was identified 3 times before and after, but got three different replies of false, true and false.

In January 24th, interviewed NetEase koala on related issues, the other side said, "the product is purchased from the 1st level supplier authorized by the canadian goose.

Relevant purchasing links are always welcome to visit Hangzhou's friends.

Next, NetEase koala will continue to urge the canadian goose authorities to complete physical identification as soon as possible, publish the identification results, and give an objective and accurate reply to consumers, the public and the media concerned.

5500 yuan down jacket is genuine and false.

In December last year, the consumer line in Beijing said on her personal micro-blog that she bought a down jacket of a canadian goose brand at the price of 5567.04 yuan on the NetEase koala platform. After receiving the goods, she found that the clothes were rough and there were many threads on the clothes.

Subsequently, the line will send a number of photos of the clothing's security labels, trademarks and other Canadian goose official check mail box.

Canada goose mail replies that this Canadian goose down jacket is a fake.

In January 8th, NetEase koala said on its official micro-blog that the canadian goose sold in the platform was certified as authentic by internal and canadian goose double checks.

For the identification results inconsistent, NetEase koala statement said that under the supervision of notaries, the original merchandise will be sent to Canada goose headquarters for physical identification, and said it will complain about the opacity of the canadian goose brand identification process.

After that, the line lady contacted the canadian goose again and asked why the two identification of the same commodity would have different results. The canadian goose officials immediately apologized and replied. According to the mail sent by NetEase koala, the two results were all "non authentic".

On January 15th, NetEase koala released a statement that it would send the merchandise to the Canadian geese designated agency under the supervision of notaries and publish the relevant results as soon as possible.

It is worth noting that NetEase's koala said in a statement that "if it is identified as a genuine product, it is inappropriate for consumers to make an open apology".

Chen Yinjiang, Deputy Secretary General of the China Consumer Protection Law Research Association, said: "NetEase koala is a strong position in the formulation of economic status, information ownership and trading rules. Before the appraisal results are not clear, asking consumers to apologize will put pressure on consumers, set up barriers to safeguarding rights, and affect the enthusiasm of consumers to raise doubts."

NetEase koala was involved in 27 lawsuits.

It is worth noting that similar disputes are not the first time. In June last year, NetEase koala bought a complaint from the China Consumer Association and Estee Lauder as a counterfeit product, and it had once brought the case to the court.

Also found through the eye, NetEase koala has involved 27 legal proceedings, 1 times administrative penalties, 22 of which are disputes arising from the sale and purchase contract, 2 of which are infringed on trademark disputes, and the other 2 are disputes over online shopping contracts.

On the Internet, I saw many Tucao NetEase koala's "selling fake" postings. Some consumers thought, "koala is mixed with genuine and fake sales. It is hard to distinguish true from false."

In December last year, the China Consumer Association released a survey on consumer cognition in the e-commerce law.

The result shows that nearly half of the respondents believe that "counterfeit goods are banned repeatedly" is the most prominent problem in the field of electricity supplier.

Among them, 70.6% of respondents bought fake products on the electronic business platform.

In the future, how should we standardize the electronic business platform?

Chen Siyi, a lawyer from Hubei Penglai law firm, gave the suggestion. "First, the operator of the electronic business platform should examine the qualification of the operators in the platform, establish the registration files, and check them regularly. Secondly, for the platform self operated products, we should strictly check the incoming purchase records, and clearly record the source of each commodity.

Once a fake is found, the platform can be asked to query for the first time.