Keqiao: The International Textile Capital Under The Guidance Of Reform

From "riverside cloth Street" to "world cloth market", from "overwhelming" to "upright", from "cloth" to "5+3+4" modern industrial system, Keqiao has made the world see the speed of development and reform. Recently, in the "people's Daily" released in 2019, the list of the top 100 regions, Keqiao ranked eleventh.

In recent years, the Keqiao area has seized major opportunities such as the integration of one belt, the Yangtze River Delta, the integration of Hang Shaoyong city and the construction of big cities in Shaoxing. It has actively promoted the "run up to one" reform, and has pioneered the reform of "one chapter approval", the efficient examination and approval of enterprise investment projects, the comprehensive evaluation of entrepreneurs, the three level linkage of government service, "one window operation" and "silver government League 1+N".

In the future, the Keqiao district will continue to stand up to the challenge and rely on the reform in all fields to create the best business environment and polish the international textile capital business cards.

Upgrading textile city,

Reform and extension to public places

In July this year, with the idea of "running at most", the Hangzhou railway east station service improvement work was launched in an all-round way. The purpose is to take the public places of mass flow and logistics as the focus of the "run up to one time" reform, making it the most attractive urban complex.

Following the Keqiao area, in August, the concept of "run up to one time" was launched to optimize and upgrade the market of China's textile city. This is not only an effective exploration to implement the provincial Party committee's requirement of "maximum run once" reform to extend the scope of public places, but also the best entry point to implement the spirit of the important instructions for building the international textile capital in the new era.

The chief executive of the Keqiao Reform Commission said: "Shaoxing has selected two public places as a pilot project to expand the public places, and Keqiao's China Textile City is one of them. We will take the upgrading of Hangzhou railway east station service as a model to make China's Textile City yard another benchmark.

As we all know, China Light Textile City is the largest textile distributing center in the world. It is one of the engines of Keqiao's economic take-off. It has made great achievements for Keqiao textiles in the past 20 years. But as a market built in the 90s of last century, its facilities, services, environment and supporting facilities have not been able to keep pace with the situation. Problems such as rush hour traffic congestion, inconvenient transaction service, low public supporting level and market environment need to be improved.

Through many field research visits and the collection of "golden ideas" to the whole society, Keqiao district has launched the work plan to optimize the upgrading of China's Textile City field with the idea of "running at most". It mainly focuses on the "five first-class" goals of "first-class trading environment, first-class open level, smart application, first-class fashion atmosphere, and cultural integration", and implements five major projects, including the improvement of the trading environment, the improvement of open level, the popularization of intelligent applications, the construction of fashion atmosphere and the project of cultural integration and promotion, so as to steadily improve and enhance the market outlook, market impact, market efficiency, market impression and market implication of China's textile city. The Reform Office of the Keqiao District Committee jointly arranged the work list with the departments of Light Textile City Construction Management Committee and light textile city joint stock company. Among them, there are a total of 15 market optimization projects completed before the end of the year, which have been scheduled to make public commitments.

The improvement of the market environment is a pressing matter of the moment. Take the China Light Textile City North link market area as an example, by expanding the market area section of Keqiao, optimizing the adjustment of bus stops, adding three dimensional parking lots and parking points for public bicycles, the implementation of parking lots "no sense of payment" has been implemented, so that traffic and logistics in this area have been smooth.

The level of public service in the market is also an important manifestation of the market level. Chen Sheng, deputy general manager of China Light Textile City West market development and Operation Co., Ltd. said: "the district government has thoroughly subsiding the examination and approval service of market supervision, taxation, transportation management, etc., so that the business operators can" one-stop "handle the business licenses of individual businesses and so on in the comprehensive service center of the market.

Light textile city is very big, will cause new customers to bypass more, miss the boutique, this problem will soon be solved. The head of the textile and urban construction management committee said that a mobile phone called APP has been popular in the textile city. Merchants and customers can use the "one key to publish the textile products, the key to take pictures to find cloth, find the edition, and accurately match the massive fabrics".

Bank alliance, efficient integration of government and financial services

In September this year, the forty-fourth phase of Zhejiang Zai Li's "leader" issued a special edition of the "Keqiao banking alliance 1+N" mode to achieve the "package" handling of financial services and government services. It promoted Keqiao province's innovative practice of promoting the "run up to one time" reform to extend financial institutions to the whole province.

What is Keqiao's "silver alliance 1+N" mode? It is the cooperation between 1 banks (Ruifeng bank) and N party and government departments, relying on 26 branches of Ruifeng, 104 business outlets and 402 village level financial service points, through business collaboration, data sharing and service sinking, to achieve a comprehensive package of financial services and government services. Enterprises and the masses can only run a bank without even running, and they will be able to handle government services such as Shen, loan, business tax, social security, medical insurance, etc., and avoid "two heads running", "multi head run" and "running back and forth" between government departments, administrative service centers and banks. At present, the Keqiao area's "silver government alliance" cooperation project has reached 20 categories and 86 silver administration services, and is increasing.

Real estate self-service certification machine, business self-service integrated machine, invoice self service terminal. Entering the first floor of the business hall of Ruifeng bank, a new set of government service facilities makes it convenient for the masses to come to work. Mr. Liao, who runs the mill in the West Village of Hua Sha Street, introduces that he only managed to complete the mortgage cancellation, registration and credit procedures in the business hall of Ruifeng bank head office in only half a day, and has borrowed 500 thousand yuan of liquidity. He was particularly satisfied with the service, because he ran 3 times last year, and the loan had been waiting for over a week. It is understood that before the reform, it takes at least 7 days for real estate mortgage loans, and the government departments, notary offices and banks need to run many times. After the reform, the head office of Ruifeng bank has a real estate registration service area, which is centrally located by the bank and the government. It connects the Department business line with the HD technology. It transforms the paper data into information data, and transfers the original data electronically. It ensures that the real estate registration, cancellation, mortgage and credit process of vehicles, real estate and so on can be processed online, and only a half day or a run can complete all the formalities.

How to bring financial administration services directly to the enterprises and the masses? The "silver government alliance" is actively relying on the former services, setting up points in the banks, parks and markets to achieve the "stagnation point" handling of the affairs of the banking sector; actively subsiding services, through the settlement of powers and duties, and the transfer of agents, so that the villagers can not "get out of the villages"; extend their services and promote the "all-weather" handling of people's livelihood through the promotion of self-help, handholding and night running. Ruifeng bank has also opened the only financial service "Night Window" in Shaoxing, extending the business hours to 8 at night, providing delay services for people who have no time to work because of work during the day.

How to make the masses easier to handle? Ruifeng bank has launched the "five clouds" of "social security cloud, medical cloud, campus cloud, municipal cloud and community cloud" on the "harvest Internet" APP, so that people can handle all kinds of high-frequency items at any time and anywhere. For example, in the 1~8 months of this year, Keqiao district has handled more than 1.5 electronic social security cards through the "Social Security Cloud". Through the "campus cloud", it has worked with many schools such as Lu Xun middle school and Qian Qing middle school, and the utilization rate of parents has exceeded 90%.

In addition, Ruifeng bank has reached cooperation with the united front and other departments. In the next 5 years, 2 billion 500 million yuan will be put into the township credit fund to serve the local community in Keqiao. Each year, we will invest 2 billion yuan in credit increments to help small and micro enterprises develop.

Three level linkage, business at village level two near

Talents are settled down, and generally need to be handled by district level administrative departments. However, in Keqiao District, this business can be completed at the village level convenience service center, and it takes only 5 minutes before and after. Such efficiency benefits from the three level linkage "one window run" reform.

In September of this year, the three level linkage "one window operation" in Keqiao district was published in the propaganda column "runner" sponsored by the provincial reform office.

What is the three level linkage "one window run"? It is the matter that the masses originally need to bring the original to the administrative service center of the district. Now it runs through the three level platform of the District, town and village, and only needs to run once, so it can be handled near the convenient service window of town and village. That is, "the comprehensive acceptance of villages and towns - district classification processing - the unified service of villages and towns".

It is understood that since March last year, the Keqiao district took the lead in carrying out the pilot reform in the city, a total of 96 three level linkage matters, including public security, human society, medical insurance, Wei Jian, civil affairs and other departments, were sorted out to the towns and villages. At present, 16 towns and townships have implemented the inward difference of the whole board, and the village level has increased 83% in handling matters, totaling 307 items. At the same time, we should select and optimize the strength of the window, strengthen the "window cloud platform" reception and other business training, and promote the transformation of window personnel from "specialist" to "general practice". After more than a year's efforts, Keqiao district has successfully completed the pilot task.

Walk into any village in Keqiao district to serve the community convenience center, the digital calling system, window service evaluator, all-in-one computer, self-help terminal and other hardware equipment are available. "This year, we have conducted 15 professional business training for window staff and village level agents. More than 400 people have participated in the training, ensuring that the masses do things" go to one window and do everything ". The chief executive of the Keqiao Reform Commission said: "at present, the number of comprehensive windows in the town streets has increased by more than 50% before the reform, and the waiting time for mass work has been shortened by more than 70%."

In addition to manual handling of windows, the masses can also implement online self-help handling of hydropower, illegal payment, social security and so on by putting in the "Ke Tong" terminal machine at the village level convenient service center. At present, 38 self-service machines have been purchased in various towns and towns. Since this year, the number and number of inquiries registered by "Ke Tong Tong" have reached over 2200 pieces and more than 7.7 times.

Long term maintenance is inseparable from system guarantee. Keqiao district has formulated a complete set of system of "one window acceptance" business standardization manual, "deepening the three level linkage", "one window operation" operation rules, and three level linkage "one window operation" construction guide. In addition, it has introduced the assessment methods of Town Street convenience service centers and village level agents, so that it can synchronize with the district level departments, synchronize services and supervise, ensure the long-term normalization of all kinds of examination and approval items, and provide a strong guarantee for the reform of the three level linkage "one window office".

Data running, online and palmtop business becoming more and more popular.

With the advent of mobile Internet and big data era, more and more people begin to operate APP and computer software skillfully. Doing business online and doing business on the palm are also achieved through "data generation instead of running".

It is not easy to break the barriers of information in different departments, systems and regions. Keqiao district has been sparing no effort in the government's digital transformation. "We strive to promote the integration and sharing of interdepartmental systems, and provide solid support for the implementation of a higher level network management office, a certification office and a city wide operation." Weng Jie, deputy director of Keqiao big data center, said: "every day there will be a major index. The core data of online availability, handover rate, Zero run times, operating rate, commitment time compression ratio, material electronic rate and online acceptance rate are the core data of Keqiao.

Now, Keqiao district has been promoting the smart phone handheld business by means of information intelligence, so that more services can be transferred from offline to online, breaking through the limitation of time and space, and achieving all-weather management. For example, the WeChat service number "Keqiao micro run" can enable the masses to implement 71 online livelihood issues covering six categories: social security, civil affairs, family planning, urban construction, business and public security.

Recently, Xiao Xie, a newly graduated university student, went to the community to consult his own professional staff for social security and pension payment. Under the guidance of the community workers, Xiao Xie passed the "online key processing" in the public address, and handled all the necessary documents and materials through the form of photo uploading, and soon completed the relevant formalities.

"One thing" is the most important task of this year's reform in Keqiao. What is "one thing"? It is to integrate multiple matters that can be submitted to the application materials at once. This allows people to work fewer materials, shorter time and better processes. Keqiao district takes advantage of the Internet, big data and other technologies to exchange data for more people to run errands, integrate government resources, seize key links, re engineer the approval process, deepen data sharing, and enhance coordination among departments. At present, there are 4 "one thing" matters on the issue of "one thing at birth", "one thing to marry", "one thing to retire" and "one thing retired by servicemen." By the end of this year, the Keqiao district will have 53 "one thing" on line with the requirements of the provincial Party committee's reform office.

For example, newborn certification is no longer a "sweet burden" for ordinary people. As long as the parents provide information, they can do all the things in the hospital, including birth certificate, birth registration, vaccination certificate, medical insurance payment, social security card and so on. There is no need to run back and forth in hospitals, police stations, neighborhood committees, banks, medical insurance service windows and so on. The process that can be completed in about 2 days will be reduced to a maximum of 2 hours.

On the Internet office and palm office, the Keqiao district committee leader said: "in the Yangtze River Delta integration trend, Keqiao district actively connects Hangzhou to Shanghai, not only to pursue the integration of geographic traffic, but also to pursue the integration of government services. At present, the Keqiao district has signed a cooperation agreement with Xiaoshan district.