Hundred Times Responded That The Package Was Burned Down: More Than 6000 Pieces Were Reissued For More Than 1000 Refunds.
In view of the 13 tons of express was burned, Bai Shi express recently disclosed the latest progress. Baishi express said that after the accident, the company quickly organized more than 7000 tickets express list number, details of the shipments, and the details of the shopping items. The first time to contact all the hair customers and implement the processing plan with the customers one by one, do the replacement or refund treatment, and implement each ticket delivery.
According to Baishi express, the first time the fire broke out, the driver had put out the fire and reported it to the police. No casualties were found at the scene of the accident. On the morning of 12, Baishi express launched measures to speed up the statistics of damaged cargo and inventory of goods. According to statistics, about 7000 express tickets were burnt down. In terms of compensation measures, Baishi Express has actively negotiated with customers for cargo replacement processing and compensation.
Baishi express said that the more than 7000 tickets express on the accident vehicle, more than 6000 votes will be reissued, and the other 1000 tickets do not reissue the express. As of 13 days, 22% of the replacement and refund have been completed, and 70% is expected to be completed on 14 days. Today (15), all processing will be completed.
According to relevant media, at 4:57 in the morning of November 12th, a logistics vehicle loaded with 11 pairs of parcels was launched on the way from Beijing to Changsha, Hunan. The fire spread rapidly after the fire occurred 512 kilometers away from the direction of Beijing, Hong Kong, Macao and Zhengzhou.
It is reported that the logistics vehicle length is about 15 meters, the carriage is loaded with 13 tons of parcels, mainly including daily necessities, general merchandise, edible oil, paper towels and so on. After two hours of fighting, the scene was extinguished and there were no casualties, but the courier on the bus had no life.
Baishi express company responded on the 13 day that the burned Express has now been reissued by more than half, and the remaining no replacement will be processed in two days.
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