Get The Response To "China Consumers Association Roll Call": 3 Cases Have Been Terminate A Week Ago.
Recently, in response to the incident of "the Chinese Consumers Association's naming APP", we have responded to the event today, thanks to the supervision of China Consumers Association and the media. It has verified 3 cases of consumer complaints for the first time, and 3 cases have been completed in a week ago.
For the relevant cases in the China Consumer Association report, the size is not correct, and the refund is claimed as "identification fee". It is claimed that in June 19th, the user was relieved of 89 yuan service fee and returned to the user, and the user accepted the processing result. At present, the complaint state of the black cat has been completed.
For quality defects, the case of refund coupons is known as the fourth article "buyer's compensation and the principle of compensation" in accordance with the "buyer's notice" third: the total compensation for the total compensation of the seller is 170 yuan. For the right toe toe distortion, the test also passed the case, it has been claimed that the user has applied for return, and the user accepted the processing result.
In addition, the article also explains its operation mode, and identifies it as a platform to identify and deliver goods and deliver a better experience. Although the product is not perfect, it does not stop. Regardless of whether there is supervision, the product will be responsible for every product of the user.
It is understood that the "6. 18" consumer rights and public opinion analysis released by the China Consumer Association in June 29th showed that during the "6. 18" promotion campaign this year, the negative information on consumer rights protection mainly focused on live goods, price competition, short message harassment, red envelope activities, fake and shoddy, and so on.
Among them, App has been named for sale of fake and shoddy products, Luo Yonghao's live broadcast with goods and Guo Mei's live broadcasting with goods not shipped.
This article is reproduced from: http://www.dsb.cn/122737.html
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