The Way Of Employing A Small Business Owner
People are the foundation of enterprises and the foundation of their development.
It is said that talent is hard to find, but I always think that talents are the talents.
In terms of small businesses, the scale is small, but it is also full of all kinds of organs. Although it is not clear that every department is like a big enterprise, every department has to do something.
How much energy can be exerting, and it is far from enough to rely solely on one's ability.
Everyone has their own strengths and weaknesses, but their strengths are good, but their shortcomings are very hard to avoid. How to play their strengths and avoid personal shortcomings in a small business is the key to the employment of small businesses.
To a large extent, the survival and development of small businesses depend on sales performance, so building a sales team with team spirit is the top priority for small businesses.
The company was founded in July 2002. At the beginning of its establishment, there were only 3 people. Despite the good development of the system, the company did not have a reputation because it was a new company, so it did not have a customer in the first 3 months.
After the baptism of SARS in 2003, the company was almost paralyzed.
After half a year, the company has more than 100 customers and nearly 20 employees, covering 10 provinces.
The old system has also been upgraded. The rapid development has made Delhi a new star in the anti-counterfeiting industry, and the company has not added 1 cents to invest. Many friends have asked what is the change of the profit margin code. I told them that the development of the company is based on teamwork.
In the SARS era, because the market was almost at a standstill, the company had enough time to consider development. Every day, we gathered together to study the causes of chaos in the early stage, and found solutions for every step and every detail.
When the market began to return to life, the company's system has been gradually improved, from the recruitment, training, internship, independence to daily work system, sales plan, personnel assessment and after sales service; from administration to finance, from publicity to promotion, from production to cooperation, from planning to development, the company's steady pace of winning a step by step seems to be slowing down, but at the end of the year, the overall efficiency has been improved, and the implementation of the whole work is a team spirit.
The spirit of teamwork, I think, is that all people can be around one person, like a family, who can understand each other, help each other, develop their personal strengths, and gradually make up for their personal shortcomings, so that the whole team tends to be perfect individuals.
From the beginning of recruitment, our employees are not necessarily the most competent ones, but we must identify with our values. We must understand our entrepreneurial ideas and be able to do things from the grassroots level. We do not need airborne troops at present. We have encountered many people's openings, which are 3000 of the base salary, plus various subsidies. I am sorry, I am very poor. I can not afford to raise you. Sorry, I can only give you 800 yuan to keep you hungry.
At that time, recruitment was often empty handed, but I still insist on my recruiting principle.
I told them that my spirit is to serve the public in good faith. Our project is to help enterprises solve the problem of forgery. Our aim is to make more consumers easily identify the authenticity of products. Making money is the hard reward we have paid instead of being owed to us. If you can not agree with this spirit, even if you are very capable, even if you are willing to do 800 yuan, I will not accept it.
The probationary period is only 600 yuan in 1 months. After 1 months, you have not completed the task. It is only 800 yuan. If you can really accept our thoughts, if you really serve the people, you will not get 800 yuan a month.
You can not find the customer, I will help you analyze, you can not do the performance, I will help you to analyze, you can not finish the task, I will help you analyze, the demand for anti-counterfeiting is very large, enterprise needs, consumer needs, the government also has great demand, our project is so good, you do it with your heart, there is no reason not to do well.
Now, our sales staff earn a monthly salary of several thousand.
OK, recruitment is finished training, the first is to tell the new employees about the history and current situation of the anti-counterfeiting industry, learn the previous anti-counterfeiting and the current anti-counterfeiting products, let him gradually enter the industry.
Then I asked the four old staff to take him for a week. The first thing was to start with the work of the old staff, find information and do assistant work, and see how the old employees work. After each person is asked to write a summary, let him write his views on our work and personal views of the old employees, we must write out 3 advantages and 3 disadvantages.
The old staff must also give me a report about the new employee.
So everyone is finished, new employees are familiar with the whole team, and everyone has a preliminary understanding of this new person.
Finally, I asked everyone to raise their hands to vote on whether this person is suitable. If everyone passes, then OK can become a full-time employee. Whoever thinks it is inappropriate, I will let him take him for another week. After a week, I will ask if it is appropriate. If it is not suitable, it will prove that this person is not suitable for us. I will give him more than one month's salary.
In this way, everyone can get along well, everyone knows each other's strengths and weaknesses, and can understand how to correct this shortcoming.
Although this company is developing slowly, our roots are very stable. I told myself that we are small companies. First of all, we need to stabilize our roots.
The next step is the internship. I asked the new employee to choose a master from the old staff, and to conduct the examination in one month, one month later. There are two parts in the examination: words and expressions.
Text includes corporate culture, corporate spirit and other corporate culture, as well as views on the development of the company and its own experience, not only to write out, but also to speak out fluently; language expression is to let him say that the understanding of the company and the expression of customers must reach a level, if it can not meet the requirements, this is the problem of the master, then he will have to practice for a month, but I do not give wages, wages should be sent out by the master, because this apprentice is your recognition, you have the responsibility to bring it out.
Otherwise you will have to pay.
So my staff grow up very quickly and have good feelings.
I will not ask you to make your order in the first month, but you have to complete the task of visiting the clients every month. This skill master should have taught you that my task is not high enough. It is definitely possible to finish. If you fail, only one reason is that you do not work hard. In the first month, when the teacher has to supervise, you will not be able to send me 2 months' salary. You leave, and the extra monthly salary is deducted from the master, because that is his dereliction of duty.
But my employees were great, and they didn't make it more than half a month later.
Every day, I will ask for a regular meeting every week to sum up my work this week. But it is very short. If there is any problem, I will say no problem. It will be a little bit like the ancient morning Dynasty. There is nothing to quit, but you will not get a chance next time. If I find the problem, it will be a dereliction of duty.
Everyone must have a small book around it, and find out the problem immediately. I have to check every weekend.
So we have fewer and fewer problems and we can solve them immediately.
However, the monthly meeting is not easy to deal with. It is a meeting on the day of payroll, first meeting and then wages, and nothing else.
Meetings are mainly used for communication, sales experience must be communicated, and the signing process of each list must be understood. Such an exchange can promote sales communication, increase skills and enhance overall strength.
In addition, it is the evaluation of this month's proposal. Everyone scores each proposal, and different points give different rewards. The reward ranges from 100 yuan to 500 yuan, half of the reward is from the company, the other half is borne by all other employees, because this proposal is not only a company's benefit, everyone benefits, so everyone should be happy to make some suggestions.
Suggestions include every detail of the company, financial affairs, personnel, publicity and development.
After the end of the dinner, the company paid the bill, and then went home early to write this month's summary. The contents include personal experience, understanding of sales, suggestions for colleagues and suggestions for the company. Give me the second morning.
In this way, everyone grows very fast and can learn a lot in a short time.
Because the company is small, so many things are carried by one person, and we must understand the following ideas, otherwise we can not make budgets, nor do we know what your company's weaknesses are now, when we need to advertise, when we need to strengthen publicity and what aspects need to be improved, let alone expand the market.
All things are public, each employee can put forward the idea of propaganda and cooperation. When the meeting is unanimous vote, as long as you can do it, and everyone thinks it is feasible, then let you do it, do it wrong, fail the company half bear, others bear, succeed the company get part, other part of the proposal is obtained, part of all people equally.
So everyone is very active, because the risk of taking part is very small, but they get a lot.
Of course, rewards and punishment can not be separated. I believe that any matter that affects team cohesion is intolerable. In this regard, I am very strict, like robbing customers, stealing other people's information and so on. Once they are found, they will be dismissed immediately.
I do not have any other punishment to dismiss, as long as half of them are implemented immediately.
A mouse droppings can ruin a pot of porridge. This is a positive thing, so we must be cruel.
Now, companies do not have to worry about basic income, so long as they put their mind on system development and market development, because everything is so orderly, small companies can not afford to play with big companies, but still have a good stability.
Work arrangements have to pay attention to personal problems, many employees are not local people, so as far as possible to help them rent the house closer, many of them are single, so often engage in activities, and so on, we must know that a person will feel lonely and lonely outside, the company organized, it has increased emotional communication, and solved the pressure of work, but also to avoid unnecessary other things happen.
It's not difficult to start a project. It's difficult to carry out the project. That's the same thing. Small companies and big companies can't afford to play.
Management can not rely solely on institutions.
Team spirit is the whole pillar.
Of course, every company has its own special place. How to play a good team spirit of a small company is only a general direction. Details should be arranged according to their own circumstances.
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