Talking About Boss'S Communication Art

The nature of the enterprise is different, and the boss's communication skills are not the same. I worked in a state-owned enterprise for eight years, and changed three private enterprises in one year. I felt the difference between the state-owned enterprises and the private business owners in communication skills.

1, the chief executive of state-owned enterprises, who moved by emotion and persuasive people, took the lead in a well-known private investigation in the province.

Near noon, the private boss invited guests, no luxury rooms, no fresh seafood, only in the area of less than 100 Ping of the internal canteen, ordinary meals, pedestrians and so on, like a family crowded to sit at the temporary patchwork table before listening to the boss of the private enterprise.

The dialogue between the two bosses is so intriguing that the private boss said, "I have never been in the office while the store manager arranges office desks and chairs. There is only one bed. Don't you want to be lazy? I see how you steal." I never tell them what "Three Stresses" or "four lectures" are, only a reward and punishment incentive mechanism is good enough to go away.

Our boss kept busy saying, "you can say no, I can't say no!

We are state-owned enterprises, do not say how to do! "

A simple dialogue reflects the huge differences in employing people of different types of enterprises.

You may be laid off at a post in a state-owned enterprise. After a period of excellent performance, you may be able to make a comeback, but if you change into a private enterprise, you may never turn over.

X manager is the old man of the enterprise. It is said that it was originally a cleaning worker in the enterprise. But the boss knew that he was good at using it, and quickly promoted to deputy manager of the shopping mall. An accident happened. X became a scapegoat for a cashier. He did not check the signature of the cashier's fake customer, resulting in more than a dozen false payments and the loss of the enterprise.

Although the stolen money was recovered afterwards, this dereliction of duty is obviously unforgivable.

But after being dismissed, he can still work as a clerk in the business department.

The boss is also examining whether he can correct his mindset and accept mistakes.

Three months later, X passed the test and was assigned to an important position. Another year later, when everyone forgot about it, X was promoted to the top of the men's clothing store.

The use of this personnel fully embodies the traditional Chinese characteristics.

So as long as you don't make great political and economic mistakes, you can change your mistakes. The boss of state-owned enterprises will give you second chances, sometimes even third or fourth times. This is the way of employing state-owned enterprises.

The biggest advantage of state-owned enterprises is the role of the team. People have a passion, can not pay, selfless dedication.

2, the private boss is a matter of fact, material incentives are the main factors. Sometimes private owners are more willing to win loyalty by material incentives, and more willing to do "outside the work".

When I first arrived at a private enterprise, the general manager was a CEO employed by the outside world. His view of employment reflected more "consistency of ideas" rather than "difference in ability". This kind of thought can be understood as what I say, no matter what is right or wrong, you should listen; if you do it again, I think it is wrong.

When manager Wang was in office, he just fired a very good planning manager, because only two people had different views.

When the planning manager left, he left behind a sentence, "he will not do well. He is too arbitrary."

Therefore, for such a private general manager, close and close is far more valuable than that of the private manager.

So he liked to play table tennis. Wang also took the lead. He played several dishes with him at noon every day. When he tried to make a further appointment with manager Wang, he was rejected by the manager, who was too small at home, and this led to the seeds of disharmony.

When the annual summing up conference was held, several accusation was placed under Wang manager's head, and the same mistake was committed by him, which made Wang manager somewhat angry.

When I was working in another private company, I received a task at night, asking all the office staff to stay behind to assist in handling the inventory of an industrial household. After that, the boss gave him 50 yuan, which is unimaginable in state-owned enterprises.

This is what the subordinates should do in the way of thinking of the state-owned enterprises, but in the view of private employers, you should pay overtime when you work overtime.