Thirty Classic Business Classics For Small Businesses

First, business is to serve the public. Therefore, profit is the reasonable reward it should get.

Two: do not keep staring at customers.

Three: the quality of the location is more important than the size of the shop. The quality of the goods is more important than the location.

Four: the arrangement of goods is well ordered, not necessarily good business, but rather a disorderly shop, often customers.

Five: to treat the objects of the paction as their relatives.

Whether customers can be supported or not determines the rise and fall of stores.

Six: before sales, flattery is not as good as after-sales service.

This is the rule of making "permanent customers".

Seven: we should accept the blame of the customer as "the words of God and Buddha". No matter what we blame, we should accept it willingly.

Eight: there is no need to worry about the lack of funds. The worry is lack of credit.

Nine: procurement must be stable and simplified.

Ten: a customer who spends only one yuan has a more fundamental influence on the prosperity of business than a customer who spends one hundred yuan.

Eleven: don't force sales.

It's not selling customers' favorite things, it's selling customers' benefits.

Twelve: we need more working capital.

One hundred yuan of capital turnover ten times, it became one thousand yuan.

Thirteen: when customers come to return goods, they are more friendly than before.

Fourteen: in the face of customers' reprimand, a salesperson or a quarrel between husband and wife is a magic bullet to drive away customers.

Fifteen: selling good products is a good thing, and promoting good products is a good thing.

Sixteen: be confident and responsible. If I do not engage in such sales, the society will not be able to move satisfactorily.

Seventeen: Be kind to wholesalers.

In order to justifiable demands, we must speak out frankly.

Eighteen: even if the gift is just a piece of paper, the customer is happy.

If there is no gift, a smile will be given.

Nineteen: since it is necessary to hire a salesperson to work for himself, he must establish a system of combining benefits in terms of benefits and benefits.

Twenty: continuous innovation.

Beautifying the store's display is also one of the secrets to attract customers to go to the door.

Twenty-one: wasting a piece of paper will also increase the price of commodities.

Twenty-two: goods are sold out of stock, which is a neglect of customers, but also a shop's negligence.

At this time, we should solemnly apologize and say, "we will send it to our home as soon as possible."

The address of the customer must be left.

Twenty-three: keep the same price.

Price reduction can cause confusion and unhappiness and damage credit.

Twenty-four: children are blessed.

Special care should be given to children carrying children or children sent to shopping.

Twenty-five: always think about the profits and losses of the day, and develop the habit of not calculating the profits and losses of today.

Twenty-six: to win customers' credit and praise: "as long as it is sold in this shop, it is good."

Twenty-seven: salesmen must carry one or two items, advertisements and instructions.

Twenty-eight: to work full of spirit and make the store full of vitality and vitality, customers will naturally come together.

Twenty-nine: Daily newspaper ads should read at least once.

It is a shame for businessmen to do not know what the new products ordered by customers are.

Thirty: businessmen do not have a so-called recession.

No matter what the situation is, we must not make money.