New Shopping Boots Are Not Stable, Merchants Finally Agree To Renew.

After spending 1499 yuan buying a pair of Staccato boots, she found out that the heels of her boots were not steady enough to ask for replacement, but she was rejected.

Yesterday, Miss Wu of Nanchang complained to this newspaper that the after-sale service of Staccato boots disappointed her.

After the intervention of journalists, the problem was satisfactorily resolved.

According to Miss Wu, in November 13th, she bought a pair of Staccato black leather sheepskin boots at a Staccato counter in Bayi Road, Nanchang, which spent 1499 yuan.

Wearing this pair of boots, she found that the heels of her boots were not steady enough to cause her to fall.

To this end, in November 20th, she took the boots to the Staccato store for repair, and the other Party promised her three days to repair it.

"Three days later, they called me and said that they had been repaired and asked me to try the shoes.

When I tried the shoes, I found that it was not repaired at all, and the heel was still very soft.

Miss Wu told reporters that she had proposed replacing a pair of new boots, but the other party refused to agree, but agreed to help her change her heels.

It is hard for her to accept the attitude of Staccato counters.

Yesterday, reporters and Miss Wu came to the Staccato store.

A salesperson from Xu's shop said that Staccato boots could be replaced in three months, such as glue, heel, crack and heel, but Miss Wu's situation did not meet the requirements of replacement.

In this regard, Miss Wu believes that the instability of the heel is the quality problem of the boots.

At the request of reporters and Miss Wu, the salesperson of Xu surnamed met Mei's supervisor.

After knowing the situation, Mei agreed to replace Miss Wu with a pair of new boots.