Five Steps To Select Saas Services

How do business users choose products and services from SaaS?

Simply put, try products, select vendors, evaluate safety, confirm prices, confirm contracts.

Step one: trial products are very important.

The general SaaS service providers will give a free trial of a certain time (usually a month). Through trial, business users can not only understand whether the SaaS service providers meet their actual needs, but also examine the speed of accessing data, the stability of services, and how the service providers treat users' complaints and suggestions.

Trying to see the ease of use of software in a product, managers need to ask themselves, is it easy for every employee to use SaaS products?

Ease of use largely determines the success or failure of the application of SaaS products, because the application of complex systems may cause the burden of employees' daily work, and the majority of SaaS resistance comes from within the enterprise.

The effect is directly related to whether the SaaS product investment is effective and whether the first line business people are willing to use it.

1, the speed of using SaaS product system:

The SaaS mode software system is installed on the Internet and is not installed inside the enterprise, so the speed of users' use of software directly affects the user's mood, so the good application speed is necessary.

Speed can be divided into two aspects: the response speed of the server and the speed of network pmission.

The response speed of the server is not good to judge, because a system with poor efficiency is fast at the same time without users, but once the amount of users is increased, the response speed of the server will be seriously slowed down.

Then we have to understand how much the service providers have at present.

In addition, it is also necessary to know how to ensure users' application measures if the service providers reach the server's failure to load.

The pmission speed of the network is better judged. The SaaS products are generally available for trial, and can be directly perceived when they are used.

For the current situation of China's network and the special situation of North South Telecom, some professional SaaS product service providers have provided "full segment" server layout, that is to set up servers throughout the country.

Another point is that the corresponding speed is also related to the design and usage habits of the software. For example, frequent refreshing pages and less refreshing pages require high network speed, because in order to find the right data, frequent refreshing of pages will take up a lot of network resources, which will require higher server response speed and network pmission speed.

Based on this, try to use locally refreshed page products, frequent page refreshing is bound to reduce the fun.

2, the ease of hiring SaaS products:

The ease of use of software is an important parameter in the evaluation of information products. This parameter is especially important for SaaS products.

Because SaaS products are oriented to customers all over the country and even the whole world, the low service charge is not possible for every service provider to do door-to-door training services. Therefore, most service providers have adopted the ease of improving software to solve this problem, which is usually called: "meeting and using will be good."

The ease of use of software is reflected in various aspects, such as the way to display data.

An excellent information software product is very mature in terms of human-machine interaction. Powerful companies often set up a special "human-machine interaction design" department to complete the design of human-machine interaction.

3, the complexity of initial start-up:

In addition, look at the data import, data export, data editing, user settings, user permissions change and so on, is it convenient?

This determines whether the system can quickly cut into the whole business. If there is no convenient data operation, it will cause trouble for the enterprise users to start the SaaS product in an all-round way.

In fact, it is an admirable way to solve most of the users' problems during a month's free trial.

Users can clearly understand that the system is in line with the needs of enterprises, and the application of SaaS products can really improve the level of standardized management of enterprises.

The second step: look at SaaS service providers.

At present, there are many kinds of SaaS service providers, some are manufacturers of SaaS platforms. The industry calls these manufacturers SaaS operators, who list products together for customers to choose.

For example, China Telecom's "Business Navigator" platform, digital China's SaaSbb, and so on. There is also a SaaS service provider who develops products and operates on its own, such as Salesforce, XToolsCRM, etc., as well as SaaS's implementing agents (SaaS agents), who offer some pre-sale services to make profits through introducing products.

Users can choose SaaS service providers according to the actual situation, but the following contents are worth considering.

1, service providers history:

Generally speaking, the longer the product is applied, the higher the maturity of the product.

Professional service providers are more likely to have longer history and rich experience.

We can focus on the history of the company and the history of its products, which can generally be judged from the website of the service providers.

SaaS products are online based on the Internet, so SaaS products are the easiest to upgrade.

The continuous development of SaaS products can be seen from the frequency and frequency of upgrading.

2, the main business direction of service providers:

If the SaaS software service is the main business, the service providers will continuously invest to achieve the best product and service.

The products of these two models are very different in terms of development and service. The former focuses on the convenience of the implementation of the project, often considering the interface characteristics of the system and the real-time characteristics of the code level. After all, the system is installed in the internal part of the enterprise, so it is not considered for the load type and the security type.

The most important thing for SaaS products is to consider safety and load, as well as the maturity of products. Therefore, product selection should try to choose only SaaS service providers, and try to avoid loading the project products into the external network server to operate according to the rental mode.

3, pre sale service and after sales service support:

SaaS service providers should try to serve their customers, and script src=>