Small Ticket Lost, Shoe Warranty Difficult To Coordinate, "Nike" To Replace Small Ticket.
"The quality problem of the shoes appeared in the three package period, but because they couldn't find a shopping ticket, they were not willing to send the factory back to me for repair."
Yesterday, Miss Dai, who was helpless, called the newspaper for help.
Dai told reporters that in April 21st this year, she bought a pair of Nike sports shoes for her husband in a shopping mall in Zhongshan Road, Nanchang, and the price was nearly 500 yuan.
In early July, when Dai's husband wore these shoes, he suddenly noticed that three of the shoes on his left shoe were about one centimeter long, and there were some cracks in the leather.
According to the three package of the shoe manufacturer, the quality problem of shoes within three months can be replaced free of charge.
So miss Dai asked the shoes to be replaced by Nike counters in the shopping mall, but miss Dai could not find the shopping tickets at that time.
The staff of Nike counters told her that no shopping tickets could not prove that shoes were bought in their counters, and refused to replace Miss Dai's new shoes on this grounds.
Miss Dai tried to ask the staff to get the sales records of the shoes on the same day, but the staff were unwilling to cooperate with them. However, Miss Dai had to call for help from this newspaper.
Yesterday afternoon, the reporter came to the Nike counters in the shopping mall in Zhongshan Road, Nanchang.
The staff of Nike counters said that because miss Dai could not provide the shopping vouchers for her shoes, the sale tickets of the counters usually only kept for about 2 months, so it was impossible to verify whether these shoes were purchased in their counters, so they could not provide three bags of shoes for Dai lady.
Finally, after consultation with the reporters, the staff of the special store took the records of Dai's purchase of shoes from the sales records kept in the store, and made a shopping ticket for Miss Dai, and promised to send the shoes back to the manufacturer for testing. If there were any quality problems, she could change a pair of new shoes for Miss Dai free of charge.
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