Online Ordering Skills For Foreigners

This is especially important for new people. If products are not familiar with them, they must be very passive when interacting with customers.

When I came to the company, I gave myself a death task. I was familiar with the product within one month, and I was very thorough about the main products, and then I had some extensions on this basis.

Of course, what I said is very thorough and impossible. After all, a month is too short.

At least, the problems along the main road should be known.

Maybe you will say that it's time to go to work.

There is no time to find time.

Especially for business people, we must not hesitate to spend time in the first few months.

Maybe the boss didn't ask you to work overtime, so in order to have a better development in the future, take advantage of the time available.

Now the network is developed, we can not ask questions in time to ask netizens or peers.

In this way, we can learn and use it.

2. knowledge is available, followed by method.

There are many platforms for e-commerce.

We can not simply rely on a website to do business, that is, a wide spread of nets.

But focus on it, and don't let your hard work be wasted.

Very good trading platforms include Alibaba, professional websites in all walks of life, and websites abroad.

You can search with any search engine.

Of course, dogs and Baidu are commonly used.

There are many ways to search. These are often found in various trade forums.

3. there will be many enquiries after focusing on finding a good trade platform and releasing relevant supply and demand information.

These enquiries are useful and useless.

In order to save time and efficiency, selective response is necessary.

The answer is not all the best. Many customers have sent you an enquiry, but you can not necessarily see his reply to him. Even if you see it, you may not be so impressed.

Even if you have an impression, your price and so on may not be appropriate.

So this is only the first step in the long march.

After replying to customers, we should constantly follow up and provide relevant information to customers according to market conditions.

Not necessarily every mail is to quote him, or to talk about today's market or more interested topics.

The Australian client I mentioned in my previous article originally started with friends.

I know he needs our products, and the quantity is OK. At the very beginning, I pointed out the root of the problem, then said our price and so on.

Write to him about the price changes.

We are talking about other things at other times.

For example, he likes the roast duck in Beijing. When I went to Beijing, I went to see the famous roast duck shop on the side of Tiananmen square, and then wrote an email to tell him.

And he knows I like learning English, and my environment is not very good. He said he would bring me some information and DVD when he comes next time.

In this way, we become friends without face but with many common languages.

He once told me that in August, he would come to China. I used to go to several high grade hotels in my city and sent him a lot of photos in front of him, so that he could choose his own hotel.

It is not difficult to do these things, but they are very moved to the customers.

A few days later, the price of the product was reduced to his target price, and I wrote an email.

Five minutes later, he returned. He wanted a cabinet product, then talked about matters needing attention, box mark, letter of credit confirmation, sailing date and so on.

He opened the letter of credit three days later.

This customer is almost in the mail. He called me two times, hit it at first, opened the letter of credit that day, and I never called him.

Of course, the customer is not necessarily a supplier of mine, how to make my mail different in his mailbox, I have done a lot of work on the title.

I am very proud of this, because I used to like to write articles, and it is not very difficult to get a headline.

We must try to make the customers have an impression of your name.

In this case, he doesn't need it now. Maybe he will think of you at any time.

Another thing is not to break corn like a black man and break one.

Since you made your first list, you should have such an idea.

Steady progress!

First stabilize the customers on your hands, then invest your energy in developing new customers.

We should constantly follow up our customers and constantly analyze and summarize our customers' mail.

After each paction, don't just be happy. You must analyze carefully which place is not good enough.

Customers are always God.