Teach You Success: 9 Things That Business Should Not Say.

Common example, see the customer first sentence then said, "your house is really hard to climb!"

"This dress is not good at all. It doesn't suit you at all."

"This tea is really hard to drink."

No more, "your card is so old!"

"It's better to die than to live."

These blurred remarks contain criticism. Although we are not careful to criticize and criticize, we just want to make a round and have an opening speech.

Otherwise, how can there be "praise and encouragement for idiots to become geniuses, criticism and complaints to make genius become idiot"?

Business people engage in sales promotion, dealing with people every day. They should say more about compliments, but they should also pay attention to the right amount. Otherwise, people will feel hypocritical and lacking sincerity.

Like Aunt Wang, who lives in my courtyard, one day, when the salesman said goodbye to her, she came running to us and said, "don't listen to his set of mouths. She's so sweet that she is so sweet that it's all fake.

As you can see, this Aunt Wang has virtually reminded us that the complimentary expressions in conversation with our customers must be from your heart, and we should not blindly praise them. We must know that we should not be overbearing and natural, but also be able to win people's hearts and convince people.

However, experienced salesmen in the process of dealing with such subjective issues will start with some discussions with customers' views at first, but in the debate, they will immediately lead the topic to the products that are being promoted.

In a word, I feel that everything that has nothing to do with sales should be put aside, especially the issue of subjectivity. As a salesperson, we should try to put an end to it. It is better to avoid talking about it, and it will be good for your sales.

After meeting with the clients, Mr. Li is exerting his professional expertise in a series of ways, such as "waiver of premium", "rate", "creditor's rights", "creditor's beneficiary" and so on. A lot of professional terminology, such as letting customers fall into five clouds and fog, seems to be groping in the dark. The opposite party's feeling of mind arises from this. Rejection is logical.

If we analyze it carefully, we will find that salesmen regard their customers as colleagues in training them, so they are all professional and how can people accept them?

Since I don't understand, do I want to talk about buying products?

If you can plate these terms in simple words and make people listen clearly, they will achieve the goal of communication effectively, and product sales will not be blocked.

This untrue behavior will be clear to customers in the future enjoyment of products.

Not because you want to achieve a temporary sales performance, you have to exaggerate the function and value of the product, which is bound to bury a "time bomb", once the dispute arises, the consequences will be unthinkable.

Remind salesmen that any deceit and exaggerated lies are natural enemies of sales, which will cause your career to last forever.

Most of our salesmen, when speaking these offensive topics, lack rational thinking, but they do not know whether they attack people, things or objects. They will be disgusted with prospective customers, because when you say they are standing at a point of view, you may not see everyone standing in the same angle with you. You behave too subjectively, but on the contrary, it can only be harmful to your sales.

This kind of behavior that does not speak the business ethics, believes that with the development of the times, the strengthening of the corporate culture of each company, the utterance of aggressive color, can never be the best.

Some salesmen would say, "what do I have to do with my privacy?"

Even if you only talk about your privacy and don't talk about others, would you put your heart on your marriage, sex, finances, etc., and make substantial progress in your sales?

Perhaps you will also say that we do not talk about these issues with our customers. It is not difficult to talk directly about the business. It is no harm to talk about this business. In fact, this gossip is meaningless. Wasting time does not mean wasting your business opportunities.

"Do you see what I mean?"

"Do you understand such a simple question?"

It seems that the tone of an old person or teacher questions these objectionable topics.

As we all know, from the point of view of sales psychology, it has always questioned the understanding of customers, and customers will have a sense of dissatisfaction. This way often makes customers feel that they do not feel the least respect, and the reverse psychology will also be generated, which can be said to be a taboo in sales.

Perhaps this will be more acceptable.

Maybe, when the client really doesn't understand, he will talk to you voluntarily or ask you to explain it again.

Here, give a salesperson a counsel, customers are often smarter than us, do not use our blind spots to replace their advantages.

However, for business reasons, it is recommended that you make such remarks simple and generalize.

In this way, customers will not be tired after listening, so that your sales will be effective.

If there are some important words that must be made clear to your customers, then I suggest that you do not try hard to plug them in. In the course of your explanation, it is better to look for a few stories that they like to listen to in a different way, stimulate them with small jokes, and then return to the topic, perhaps this effect will be better.

In short, I personally think that such a topic is boring and customers do not like it. Then you'd better keep it and keep it high. Sometimes it's better to compare it with making a clean breast of it.

Similarly, in our sales, indecent remarks will have a negative impact on our products.

For example, when we sell life insurance, you'd better avoid such words as "death", "die" and "die".

However, experienced salesmen often express these sensitive words in euphemistic words when dealing with these indecent remarks, such as "loss of life" and "going out and never coming back" to replace these phrases which people do not like to hear.

The indecent speech will greatly reduce the personal image, and it must be avoided in the sales process. If you pay attention to it and change it, you will succeed.

In fact, no matter in China or abroad, all buyers want to buy good quality and inexpensive products. Why do women wind up when they see a discount?

I think this is the reason.

But if a customer sees a low price, he will not buy it, which is why some German products are ten times more expensive than the Chinese counterparts.

People are still willing to choose high quality products at the time of purchase, even though the price is high, but the ratio of performance to price is more accounting.

Therefore, such a customer, business personnel should show their characteristics and advantages of the product, high quality, high price, good material, high cost, good technical quality, high level of technical personnel, personnel salaries are higher than the general, so high prices should also be understood.

Of course, if you still don't know your product, you can't say one or two or three, then you can boil a dumpling in a teapot, and your mouth will not come out.