How To Prevent Logistics Corruption In Enterprises
For a long time, people are always used to focus on the enterprise's purchasing department, R & D department and marketing department, but often neglect the warehousing and logistics department.
Because logistics is not a "covert" department, it is more corrupt and more concealment, and its harm can not be ignored.
The phenomenon of corporate corruption can be summed up in two aspects. One is dominant corruption, the other is invisible corruption.
Obvious corruption is mainly to get money and financial interests, which is very direct and obvious, that is, money and power pactions usually referred to.
The main manifestations of enterprises are procurement corruption, including procurement of goods and services, extension and recruitment.
Such as the false price of the purchase, the number of false statements, the quality of false report, the kickbacks and royalties for mass purchase, the head fee and the introduction fee when recruiting the personnel, and then the public relations corruption, such as entertainment, gift giving, red envelopes, etc.
When it comes to public relations, we should invite guests and present gifts, take multiple reports and false reports, and divert or occupy or buy company assets and ask for property or disguised requests, such as quality inspection, financial payment, personnel deployment, etc.
Invisible corruption is generally not aimed at obtaining personal property directly.
For example, abuse of power and cronyism, establish and consolidate small groups, expand the interests of small groups, or evade the mistakes and responsibilities of work.
This is similar to dereliction of duty.
The breeding of corruption has led to the distortion of corporate culture and the erosion of enterprise management.
It has also led to a reduction in trust between the two sides, thus increasing the gap between the two sides, which is not conducive to the healthy operation of enterprises.
Corruption will seriously bankrupt an enterprise.
How to reduce, reduce or even eliminate logistics corruption, the author suggests that we should proceed from the following three aspects:
Set up a complete and pparent customer development and ordering and delivery system.
For example, the warehousing and logistics department is responsible for the dispatch of personnel, can make use of the distribution of popular products on the customer's shipments and shipping time, control regional advertising and promotional resources and other opportunities to sell, severely slaughtered dealers!
Less than tens of thousands, tens of thousands.
Moreover, in this case, most dealers will be very willing, because they know: shopping malls such as battlefields, as long as we can quickly get a large profit, popular products, the thousands of dollars investment compared to the huge profits will soon be compared to "still worth".
The reason for the analysis is, on the surface, the emergence of the "rebate" phenomenon, which is the inevitable result of an asymmetric trading condition.
You see, so many sources of goods, the goods are also issued to you, sending goods to other distributors is also issued, you can not pay money, and willing to pay more dealers are!
The ultimate cause is the customer relationship is distorted, so that dealers mistakenly think that this is the management system of enterprises, is also a kind of hidden rules. From now on, warehousing and logistics departments to market business personnel will always bear the shadow of "bribery", and some normal business requirements of dealers (such as standardizing display requirements, avoiding fleeing goods, smashing prices, etc.) will bring a strong rebound of dealers, which is very unfavorable to the control and control of regional markets.
The main reason for this damage is the poor management of the process, which leads to the unabated phenomenon of kickbacks.
Simply put, if the enterprise has established a complete and pparent customer development and ordering and delivery system, every abnormal business action in warehousing and logistics country can be verified before or after the event, then the "rebate" phenomenon will be greatly reduced.
Normalization of audit requires auditing matters and auditing procedures.
In the logistics process, the most easily corrupt is the private deduction of gifts materials, the sale of internal goods, many enterprises for gifts, as long as the number of shipments, the damage to the internal goods is only an indemnity.
As long as the distributor has no complaints, the process of gifts and goods is over.
Although the logistics of black box operations resale the internal goods, there is not much loss to the dealers. Anyway, the other party is indemnities, so the next order will be repeated next time.
In other words, logistics is privately deducted from gift materials, but there is no complete donation data in the enterprise. Dealers think how much they receive is given free of charge by the company. How much is it? If you look for the truth, you may get so much next time!
The above process is not difficult to see, that is, the lack of audit for the marginal management of enterprises, enterprises may only be regular monthly payment account, but no monitoring process.
Enterprise financial indicators are often the result of the end of the inspection, process and behavior is not in the list of inspection, but internal audit and discipline supervision can be seen through the facts of the figures, from the account account, enterprise and other aspects to evaluate the performance of the various departments of the authenticity and behavior legitimacy.
Internal audit is the inevitable outcome of healthy enterprise development. It plays a role of supervision and restraint in the steady growth of enterprises.
The essential objective of internal audit is to reveal and evaluate various potential risks within the enterprise, or to correct mistakes and prevent disadvantages.
The core characteristics of internal audit are to work together with external auditing to eliminate the soil of fraud, and to achieve the ultimate goal of "tackling both symptoms and root causes".
And process audit is to run the mechanism throughout all management processes.
From the source of corruption to control, to correct mistakes, prevent disadvantages and prevent them from beginning to end.
Enterprises not only have professional tracking of goods every month, but also have a review of the gifts in the terminal. Every shipment has necessary and perfect records. Every gift is displayed at the terminal.
Information pparency and data pparency to achieve sunshine as much as possible.
Many enterprises do not operate computer network management procedures, dealers ordering and related market materials, all through telephone to the enterprise to consult, the best seller often becomes the "corrupt hand" of logistics corruption, anyway, far away from the field dealers can not check the inventory of enterprises, dealers do not know which goods have any goods.
Warehousing and logistics personnel see disagreeable dealers generally reply: enterprises are out of stock, limited capacity of enterprises, we also do not send goods, you wait patiently!
Dealers may understand that maybe the market will not sell well, and maybe it will not be out of stock.
This harm not only makes the enterprise miss the opportunity at the terminal, reduces the market share, but also gives the dealer who is painstakingly worked hard to feel chill, so that the dealer will feel more confused with the enterprise.
As a result, the information that many dealers should know is not disclosed to dealers because of the "information gap" between enterprises and distributors.
In view of the above situation, enterprises should make all the publicly available information public as far as possible, and everything is in the clear. The best sellers in the sun are replaced by manual management by network computer management, and the general manager's mailbox and communication platform are opened, so that all aspects of the problem can be exposed in the flat of the enterprise.
In the process of deepening management, enterprises should curb the spread of corruption and strive to eradicate the conditions and soil that breed corruption. This is an urgent and arduous task faced by enterprises.
Controlling, preventing and controlling corruption from the source is the radical solution to curb corruption.
The source is information pparency, data pparency, and the realization of sunshine as much as possible.
Although the enterprise is not a vacuum, but the maximum "pparency" will prevent the spread of the corruption virus to the maximum extent. This "pparency" is not only a computer server shared by all employees, a set of CRM management system, a BBS communication platform under the sun, but a fact that everything is organized and organized, so as to completely prevent the corruption of logistics concealment.
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