Sports Shoes Were Repeatedly Opened, And Consumers Were Fully Compensated.
When people buy sports shoes, salesmen do not tell them that they are limited to indoor wear, resulting in frequent rubber opening. After the business sector mediation, businesses give consumers full compensation.
Recently, Ms. Zhang of Yantai bought a pair of sneakers for a child at a sports brand store. Unexpectedly, shoes were put on second days' soles and outsoles. A new pair of shoes was found after finding the merchant. As a result, after a week's wear, the shoes were re opened, and the shoes were repaired.
Surprisingly, the repaired shoes did not wear for two days, and once again the gel was opened, which made Mrs. Zhang very angry, and asked businessmen to give a statement. Businessmen have suggested that sports shoes should only be used for indoor sports wear. Ms. Zhang's son must wear out to the outside to cause serious wear and frequent rubber wear, so businesses no longer bear any responsibility. Ms. Zhang thought that the business practices were unreasonable and complained to the Zhifu industrial and commercial sub Bureau.
After understanding the situation, the industry and Commerce staff said that shoes could only be used for indoor sports wear, and consumers did not know when buying shoes. Not only did the shop assistant not tell, but also the manual and maintenance manuals of the shoes were not mentioned. Businesses do not fulfill their obligation to inform, so merchants refusing to assume responsibility are contrary to the provisions of the consumer law. Finally, after the mediation of Zhifu's industrial and commercial department, merchants returned the shoes to Ms. Zhang.
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