A Concise Way To Communicate In Foreign Trade

Good intentions and welcome to communicate with opponents.

I will arrange everything. if communication is initiated by you, providing all the convenience of your opponent can make communication start in a friendly and harmonious atmosphere.

Especially when your communication partner is coming from a distance, you enthusiastically tell him: "I will arrange everything." (I will arrange everything).

Not only shows your sincerity, but also enables him to concentrate on communicating with you without worrying about food and lodging.

Avoid interference in communication.

- no interruptions during the meeting!

If the location of communication is in your company, please urge your subordinates to avoid unnecessary interference in the process of communication.

Because excessive interference will affect the willingness and enthusiasm to communicate.

The data must be substantial and complete.

- We have a pamphlet in English. concrete items are usually more convincing than verbal descriptions.

When customers hear you say "We have a pamphlet in English." (we have an English pamphlet).

Or "Please take this as a sample" (please take this as a sample).

It will increase interest and ask you a lot of questions about products.

If you collect information regularly, you will be able to answer questions.

This is very advantageous in business communication.

We need to have sincerity in solving problems.

- Please tell me about it. when customers complain to you, what you should do is try to pacify him.

The best way is to show concern for his complaints and the sincerity to solve them.

Your "Please tell me about it" (please tell me about this matter).

Or "I M 1; m sorry for my error and assure you I will I", "I am sorry for my mistake, and I assure you that I will do my best to deal with it."

Let the other person feel that you have a sense of responsibility and will restore trust to you.

Confirm important details at any time.

- Is this waht we decided?

In business negotiations, when it comes to the amount, delivery terms and dates, in addition to the confirmation of oral rehearsal at that time, the contract should be reviewed in detail after the contract is ready.

If you find any doubt, you should ask the other party immediately "Is this what we decided?"

Is this what we have to say?

The content of the contract is really wrong, you should tell the other party "I" ll have to return this contract to you unsigned. "(I have to return this contract to you, can not sign).

To protest.

Any contractual problem is rather wordy and must not be vague.

If you do not understand what the other person is saying, you must ask him to repeat it.

- Would you mind repeating it?

English is not our mother tongue. It is natural to not understand.

It's harmful if you don't understand and pretend to understand.

In fact, it is not difficult to ask someone to repeat or speak more clearly. You just have to say "Would you mind repeating it".

"(would you mind telling it again?)

I believe that the other side will not only repeat it, but also slow down the speed.

If you still don't understand, you still need to use this old method: "Could you explain it more precisely"?

"(can you explain it more clearly?)