Big Sen Cloth: Service Is Not The Best, Only Better.
"Service is not the best, only better." In the face of fierce competition between industries, to stabilize market To retain old customers and attract new customers, Da Sen cloth industry, after finishing and finishing the quality control, launched the "Haier style" after-sales service concept, which made the after-sales service better and got the unanimous praise from the customers.
Since the beginning of spring this year, big Sen cloth industry is increasing its functional type. Fabric Research and development, to grasp the quality is the foundation of prestige, and boldly learn from the "Haier style" after-sales service concept, pay attention to every detail and work hard in after-sale service. In this process, in order to make the service high efficiency High quality, they turn the business team into zero, strictly supervise the director of operations, carry out the piecemeal responsibility system, make the specific enterprises to be specific to the people, require all the business personnel to be customer centered, avoid problems, shirk and drag, and be conscientious, responsible, quick and efficient, visit customers frequently, fill in the return list, collect relevant feedback information, so as to make rectification and improvement. At the same time, in order to enable business people to better communicate with customers and serve customers, they often organize business personnel to learn about fabric production process, product performance and related professional knowledge.
First class service wins a stream of customers. It is reported that some well-known domestic clothing brands have established long-term cooperative relations with dsen.
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