Deception Reveals: Customers Earn Money And Lose Money Are All Scolded.
At the end of the week, the CSRC disclosed two cases of investigation and punishment of illegal operation of securities business, and pferred it to the public security department for investigation.
The "king of gold shares" is underlined by our reporter's undercover investigation.
According to the investigation, "king of gold shares" illegally attracted thousands of clients, and the illegal income amounted to about 10000000 yuan, which violated the relevant provisions of the securities law and criminal law.
As the first news media to make the "golden share" fraud trick known to the public, the newspaper has been praised by many deceived investors.
They have indicated that the enterprises of fraud should be punished by law, and expect the departments concerned to increase the intensity of investigation and punishment, and try to save the loss of deceiving people.
Strange complaints lead to an astonishing fraud.
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Niu Gensheng wrote "Wan Yan Shu" to cry for help. In October, PPI rose 6.6% over the same period: Pan Shiyi: a number of developers were upset over the years. Baidu was accused of being monopolized by lawyers, and the lawyers recommended 170 million fines for revealing the rich women of the famous female anchor. The 37 city bubble list (photo) reporter's concern for the "king of gold shares" came from two readers' complaints.
In early March, Ms. Zhao of Baoan asked for help from our correspondent. She believed that the company's TV advertising and telemarketing were "golden share". The telemarketing staff said that the software had the magic effect of grasping the limit, and there were "teacher" calls and short messages to guide the stock speculation, so that she could earn no money, so she spent more than 24000 yuan to buy the company's "golden stock" software.
However, when she paid for the software, no one contacted her. The stocks recommended by the software were also small and big, which made Miss Zhao lose a lot of money.
She repeatedly contacted the "king of gold shares" company to terminate the software usage agreement and refund, but the company ignored it.
And a former employee of the gold share company disclosed to the newspaper: "the king of gold shares" has a whole set of training programs, and what the salesmen have to do is to sell stocks to the investors who are calling after the advertisement.
Sales personnel do not have any qualification for stock consultation, but they should always "guide" shareholders to speculate in stocks.
Moreover, the company has been expanding its scale and recruiting large numbers of graduates who are not in the world to engage in telemarketing.
The whistleblower thinks that the so-called "talking skill" of the enterprise is actually a set of logical and fraudulent practices aimed at deceiving people to pay for useless software.
One is a cheated investor, the other is a righteous outraged employee. Their complaints and reports reveal the face of "gold share king" from different angles.
According to the clues they provided, reporters found the information about the "king of gold shares" fraudulent shareholders released by netizens on the Internet.
After careful arrangement, the newspaper dispatched a reporter, undercover for 9 days, thoroughly investigated the "king of gold shares", grasped the fact that the company deceived people and reported it continuously.
Swindler attacks this newspaper threat reporter
The launch of the report has aroused nationwide attention, and the major media have been reproduced. The central media sent an interview group to a deep interview.
All the deceived shareholders have contacted with this newspaper, hoping to arouse the attention of relevant departments and more investors by this newspaper, and effectively combat illegal securities consultation activities.
Although the facts are clear, the head of the "golden share" has denied everything and refused to admit that it is carrying out illegal securities consultation activities, and on the grounds that he is a "high-tech company", he has accused the journalist of sending "gunmen" for his competitors.
When the reporter came to the editorial department of the newspaper to explain the situation, the company's representatives avoided the light and did not talk about the facts. They repeatedly threatened the reporters secretly and secretly, and sent a very threatening text message to reporters when they left.
They also took various measures to do everything possible to obstruct the normal interview work of journalists, secretly contacted and persuaded the shareholders who complained to the newspaper about their wrongful acts, and signed privately the so-called "refund agreement", and constantly harassed Zhao with the phone. The purpose was to force them to give up their complaints, so that the relevant departments had no witnesses to investigate.
What is worse is that the company of "golden share" unexpectedly spilt the attacks on our newspaper and our reporter in the name of the enterprise, trying to confuse the public opinion, and denigrate the normal media supervision function of the news media as a "gunner's behavior". Even the reporter claimed that he had "channels", which could make reporters' work unable to continue.
As the newspaper reports go deeper and deeper, the deceptive tactics of the king of gold share the world.
At the beginning of the investigation, the head of the enterprise also played a trick of "golden cicada", pferring shares to others, and dealing with others who came from all over the country.
At the same time, our reporter often receives harassing phone calls, which seriously affects the normal work and life of journalists.
All kinds of strange phenomena have further confirmed the company's unscrupulous and fear of public opinion supervision, and therefore strengthened our determination to follow the end.
From March 31st to July 30th, this newspaper launched more than 20 reports of fraud of "king of gold shares", causing widespread concern in the press and securities circles.
"China Youth Daily" quickly reported the incident, and CCTV's "economic half-hour", "everyone's opinion" and Shanghai TV's "1 / 7" and other columns interviewed the undercover reporters and made special reports.
The swindlers are known for their rascals.
Cheated investors feel great relief
With the vigorous investigation by the SFC, public security, industry and commerce departments, the "king of gold shares" has been placed on file for investigation, and the persons involved have also been arrested.
Some insiders suggested that the investigation and action should be further developed, and the black hands behind the scenes involved in the case should be investigated and dealt with.
Knowing that "king of gold shares" was placed on file for investigation, Ms Zhao expressed great satisfaction and expressed her heartfelt thanks to this newspaper.
After journalists and her joint efforts, she recovered most of the money.
According to Mr. Lee, a deceit in Shandong, he received the call of "king of gold shares" in his newspaper exposure and signed the so-called "refund agreement", but until the company was checked, he still did not receive the "refund" stipulated in the agreement.
He said that the liar should receive legal punishment. Perhaps he lost nearly 40 thousand yuan "software fees" difficult to recover, but still hope that the public security organs can increase the intensity of investigation and punishment, and try to save the economic losses for those who are deceived.
Those who have been cheated say that their experience has been a wake-up call for other investors.
Investment is risky, and there is no myth of earning nothing.
The liar is the use of people's greed to deceit and clever words, to carry out illegal securities consulting activities in the clothing of science and technology enterprises.
It is hoped that relevant departments will increase punishment for fraudulent practices and improve laws and regulations, so that enterprises such as king of gold share no more room for survival.
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Reporter nine days undercover reveal cheater face
This reporter Tang Guangming reported that in March 20th, the reporter applied for more than 20 job seekers who knew little about the securities trading and operation, and became the twenty-first batch of new employees in 2008.
Brainwashing after entering the company
Reporters were first arranged to conduct "literacy" and personnel identification of securities knowledge.
Personnel level is the ribbon: grey belt for training new employees, light blue for new employees, dark blue for the old staff, pink for customer service staff, pink purple for assistant, customer personnel, gold for consulting staff, red is business director, also known as "boss."
The ribbon must be worn in and out of the company.
You are not allowed to use personal cell phones during work hours.
After that, we learn a set of techniques to deceive customers: accept brainwashing.
Training "teacher" said: "customers are always wrong", is the object of attack.
When speaking with customers, be firm and be loud.
We should emphasize the idea of "professional matters to professional people", so that customers can share the stock with us.
First of all, we should ask customers about their capital and stocks, and then divide the customers into four categories: "eke", "Grinder", "Niu Ke" and "celebrities".
"When the client makes money, he scolds him for making too little money; if he loses money, he will curse him for not buying stocks."
In a word, no matter how much money a customer makes or loses, he must yell at him and scold him.
Salesmen must deceive people.
"Controlling customers' ideas and guiding customers' thinking" is also a "magic weapon" taught by "teachers".
"Teacher" said that we must be warm and sincere with our customers. We must be consistent in our questions. We should not let customers be alert. We can not let customers think we want to cheat him money. We are good at making use of the surpluses of surnames of the same family name, fellow townsman, same age, same status, and fate. When necessary, we should also sprinkle the toilet water (praise the customers, flatten the customers and flatten the customers).
"We will interact with each other through the way we ask our customers to answer questions, gradually control the conversation and guide our customers' thinking."
If the recommended stock is out of order, the customer will reply that the stock has great potential, that is, the customer is not good enough, and the responsibility must be shirk to the customer.
The "teacher's" explanation was recorded on 18 A4 papers, asking each salesperson to recite.
In the recitation, the reporter and the people have been questioning: "the price of the company software tens of thousands or even about one hundred thousand yuan, can help the customer to make money?"
"Does the company have the qualification of stock consultation and analysis business?"
"Why do some people on the Internet curse the company as a Swindlers Company, and hundreds of crooks are deceiving people?"
We talked about everything, and never understood what the company was selling.
"Stage name" to prevent customers from finding trouble
After 9 days of training, the reporter went to work smoothly.
But the personnel department asked the reporter to change his name.
The old employee said, taking "stage name" is mainly convenient for work, and there is no worry that future customers will be in trouble.
The office area is divided into more than ten departments. Each two people have one desk, one person two phones, more than 100 people are busy making phone calls, others are talking on the table, like fighting, some are sitting on the table shouting, and the office scene is chaotic.
On the desk, what the business people must do every day: call 200 phones per day, and the new single filing ratio reaches 80%. We must find 20 resources, and we must establish contacts with 130 customers in a week.
The old salesman scans 150 calls every day, and the number of telephone records (A1) must reach 120 per person. Every day, 3 customers must be mobilized to sell their stock. Every day, there must be 3 customers who want to purchase software, and at least 6 bucks in the evening, and two accounts every night. They work at 8:40 in the morning and work at 9:30 at night.
In the performance area of the office area, the most personal pactions amount to more than 130 thousand yuan a day.
Subsequently, the reporter undertook the 9 day undercover experience in the form of a real report, which aroused great social repercussions.
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