Consumer Complaints What&Nbsp, For Women Shoes Quality Problems

Miss Zhang, who lives at 50 Yu Zhang Road, Nanchang, bought a pair of What for shoes in Nanchang's Baisheng commercial building. In less than a month, she wore shoes for two or three times.

What is more indignant is that the customer service manager of sun's customer in Baisheng store is extremely poor.

In June 15th, Miss Zhang complained angrily to reporters and indicated that she would use legal weapons to safeguard her rights and interests.

New high-end women's shoes are not available in less than a month.

In March 28th this year, Miss Zhang bought a pair of women's shoes worth more than 700 yuan in the What for counter on the first floor of Baisheng shopping center in Nanchang. In less than a month, the product appeared quality problems: the side of the shoe began to drop powder.

"I have worn it two or three times, even the heel is almost new. How did I lose it?" Miss Zhang was very unhappy about the quality of What for shoes.

After finding the problem, Miss Zhang found the What for counter and asked to replace it. The director of the counter said at the time that such defects were only within the scope of maintenance and could not be replaced.

No way, Miss Zhang had to put her shoes in the counter.

Who knows this is almost 2 months.

Miss Zhang told reporters that in the past 2 months, What for women's shoes counters and companies did not give her a call, nor did they have any idea about the maintenance of shoes.

"I still asked myself several times, until I told me a few days ago that I could come to the counter to pick up my shoes."

What Miss Chang can't accept is that the shoes that have been repaired are seriously wrinkled.

In the Parkson's What for women's shoes counter, the reporter saw the shoes purchased by Miss Zhang, and the side of the shoes after the repair did have an obvious crease, and the feel of the touch seemed to be much more difficult than that of the other shoe that had not been repaired.

As for the quality problem reflected by Miss Zhang, the salesperson of What for counters explains that this is not directly related to quality problems.

And explained to Miss Zhang that they also sent Miss Zhang's shoes to the head office for repair according to the company's regulations.

I didn't call Miss Chang because my shoes didn't reach the Nanchang counter, so I never contacted her.

For Miss Zhang to remove the shoes of quality problems or to replace the shoes of the same price, the salesman said he could not be the owner and could only contact the regional manager of the company to answer it.

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Parkson commercial customer service manager has a bad attitude.

In the What for counters can not get a satisfactory answer, Miss Zhang had to reflect the problem to the Parkson commercial center customer service center, let Miss Zhang disappointed and angry, the Parkson commercial customer service manager Sun Qin not only did not miss Zhang and manufacturers in the best coordination and communication work, but the attitude is extremely bad.

"We can't control it. If you don't like anything, just call 12315."

Miss Zhang told reporters that when she reflected the problem to Sun Qin, Sun Qin was very disdainful about the quality of the shoes.

When Miss Chang repeatedly put forward the hope that Parkson can protect its rights and interests, the customer service manager threw a sentence that we could not control it. If you were not satisfied, just call 12315.

Then she left Miss Zhang aside.

"This attitude of service is so bad that it does not put our consumers at all."

For Parkson's customer service manager Sun Qin's practice, Miss Zhang is indignant and hard to accept.

When the reporter expressed the hope to see Sun Qin to verify the situation of Miss Zhang's complaints, a customer service staff member of Liu Sheng, a Parkson commercial building, said Sun Qin had already left work, and the company would seriously investigate Miss Zhang's complaints about Sun Qin's bad service attitude.

What for women shoes have quality problems. Parkson customer service manager's attitude is bad. What do you think of the comments? Please call 0791-6730593.

How is the incident going? Please pay attention to follow up reports.