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    Shoes Wear &Nbsp For A Day, And Manufacturers Refuse To Replace Them On The Pretext Of Consumables.

    2010/6/30 17:21:00 85

    Three Packs

      


    Modern people's demands for shoes are becoming more and more complex. They are beautiful and generous in meeting basic wear functions. Now, there is one more function -- fun. The sports shoes that first flare up in the market just cater to the consumers' interest in taste, and this "fun" has attracted some "boring talk".


    Recently, Miss Guan from Gansu revealed to reporters that she bought POOVE sports shoes of Nanan Bo Hui shoes and Garments Co., Ltd. in March 15, 2010, in Lanzhou, Guo Fang Parkson. The seller took the flashlight in her shoes as the selling point, and after 1 days of selling the home, the flashing lights in the shoes were not lit. The sneakers, which were originally characteristic and interesting, suddenly became inconstant. Miss Guan went to the mall to ask for a replacement, but he was told that the flashlight was not in the three package.


    Miss Guan thinks this is commercial fraud Behavior, since the flashing lights in shoes as a selling point, why no specific requirements for the quality of flashing lights, such as how long the specific requirements, since there is no guarantee of quality, why should we use flashlights as a means of seducing consumers, and call the company's after sale telephone 0595-86503567 is not nobody answered, it is linked immediately hang up.


    Reporters asked the manufacturer responsible person for a telephone interview and asked for explanation. The explanation given by the manufacturer is that the flashing lights in the shoes are battery powered, which are consumables and will be out of power after some time. When the reporter again asked, since it is the consumption of why not in the instructions to note the use of flash lights and battery replacement problems and other related content, the manufacturer responsible for vague and hastily hung up the phone. When the reporter calls the other party again, it has been unable to connect.


    In a short span of a day, the flashing lights were damaged, and the explanation of "flashing lights of sports shoes for consumables" is unconvincing.


    Consumers Association staff told reporters that the national footwear three packages, 100 yuan below the "three packets" valid for 60 days, more than 100 yuan (including 100 yuan) of footwear. Three packs The validity period is 90 days, and the footwear products are seriously degumming, cracking, cracking, splitting, breaking, heeling, pan dropping, core breaking, and nail head protrusion. The operators should undertake the "three pack" responsibility for returning, replacing, and repairing. Since the quality problems arise within 7 days of the sale of footwear, consumers may choose to return, replace or repair them. Within 15 days, consumers may choose to replace or repair them. After replacing the shoes, the "three packets" period of validity of the footwear can be recalculated from the date of replacement, and the operator will provide a new three card or a replacement seal on the original three card and indicate the date of replacement. The staff reminded consumers that they could safeguard their legitimate rights and interests according to the relevant regulations when they had disputes over footwear products, and could complain to consumers' rights and interests departments in case of problems.


    The staff of the consumer association also said that footwear complaints have been occupying a certain proportion in various complaints, but consumers often find it difficult to protect their rights. The most important reason is the difficulty of testing. After the shoes appear problems, businesses often avoid the problem of quality. If consumers have doubts, businesses will let consumers take their shoes to the quality supervision department. Once tested, consumers will have to pay hundreds of dollars for testing fees. For the running of shoes, wasting time and time, wasting money sometimes exceeds the value of shoes, and many consumers have to admit their bad luck.


    In today's near competitive competition, a brand wants to emerge in the same industry. Fashion design, excellent quality and sincere after-sales service are all indispensable. A brand with connotation and word of mouth is not only dependent on strong financial support and good corporate culture, but the quality of products and service attitude are the key steps in the process of brand development.

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