Complaints Anta Shoes Broken Bottom &Nbsp; Business Response Is Caused By Consumers Stepping On Hard Objects.

Consumers in Shanghai complained to the net that his newly purchased Anta shoes had broken down in less than 2 months.

Find the store and take the shoes to the manufacturer for testing. The defendant is not the product quality problem.

Consumers want manufacturers to test and prove rejected.

Anta monopoly said: "that is obviously the consumer stepped on hard objects, like nails or something."

Consumer:

The consumer Party of Shanghai bought a pair of Anta sports series shoes 1028036-1 in May 9, 2010 at the Anta store, 1599 Mudanjiang Road, Baoshan District, in July 6th. The amount was 239 yuan, and the phenomenon of bottom breaking was found in July 6th.

In July 9, 2010, he found the shop with the sales list of Anta store. The store said he wanted to get the company's appraisal and give it to him within 10 days.

In July 17, 2010, the shop informed that the appraisal was not a quality issue and was not refundable.

Consumers query the manufacturer's appraisal criteria and require that the written results be identified.

The store said there was only one copy of the appraisal result in the company.

Later said that it was necessary to copy, but it was still rejected by the exclusive store.

Mr. Dang said, "although the company has finished the appraisal, I have not seen any of the results of the appraisal. Only by the oral notification from the shop side, they want to muddle through."

Anta monopoly: it is obvious that consumers are stepping on hard objects.

The sale of Anta monopoly said: "that is obviously that consumers step on hard objects, like nails or something, not a product quality problem.

It is very obvious that there is no need to provide test proof, and there will be a sale to call you to explain.

Rights protection commentary

At the time of release, the editor had not received the call from Anta.

We sincerely hope that businesses will provide consumers with test certificates to help consumers eliminate their doubts.

In addition, this net reminds consumers to buy.

Legal inventory of rights protection

National footwear

Sixth footwear products have the following quality problems, and the operators assume the "Three Guarantees" responsibility for return, replacement and repair.

(1) serious degumming (except for side seam), quality problems such as cracking, cracking, cracking, binding, cracking, breaking, pan nitrification, skin peeling, core collapse, nail head protrusion, and mesh rupture (such as tourist shoes).

Three package period: 7 days from the date of purchase of the product (i.e. sales date is indicated on the date of purchase), all leather cloth sneakers for three months, and non leather fabrics.

Replacement: in the three package period, the following questions are exchanged: (1) one of those who break the bottom, cross section, break up and break off can be returned for normal use.

No "Three Guarantees" are implemented: consumers are damaged due to improper use, maintenance and improper storage.