Attention Should Be Paid To Humanistic Care In Enterprise Management

Wan Qingliang, vice governor of Guangdong and mayor of Guangzhou, in Guangzhou's experience exchange meeting to promote the transformation of the mode of development of the private economy, issued a call to the private enterprises that accounted for nearly 40% of the city's total number of employment, "to strengthen humanistic care and improve the employment environment. What should our employees do in the process of dealing with all kinds of confusion and depression?"

Wan Qingliang's appeal delighted me, because it made us feel that the local government has rapidly implemented the spirit of Hu Jintao's "let the masses decent work" and Wen Jiabao "let people live more dignified". Labor oriented will be a new way of thinking for labor policy.

For a long time, China's labor policies have been biased towards the creation of jobs and employment opportunities. Local governments at all levels have been trying to encourage enterprises to increase employment opportunities and open up new ways of employment so as to reduce unemployment. The rights and interests such as wages and benefits, labor conditions, social security, the right to know the business, and the right to participate in the management of enterprises are often ignored. In particular, the social assistance groups should not be choosy about the type of work they are assisting, they can not raise objections to the low wage, they can only obey unconditionally, otherwise they will cancel the qualification to help them. Under such a policy of employment, most enterprises are proud of their posts when recruiting employees, and the candidates who ask for wages, benefits and working conditions refuse to hire. The internal management is even lack of humanistic care. Only the boss says, no employees say, the boss does what he wants to do, and the boss does not ask the boss how he thinks, employees are like a moving machine or part of the assembly line. Those who can work normally will continue, and they will not be able to keep pace with the rhythm. Under such a working atmosphere, loneliness, melancholy, anxiety, psychological pressure and mental fatigue have become the most common problems in the workplace.

Foxconn's frequent jumping incidents are not accidental, but lack of complications of humanistic care management. In fact, Foxconn's jumping incident is only a miniature of the humanistic care management of many private enterprises throughout the country, a typical reflection.

Humanistic care management is not a new concept, it has long been integrated into our country. Business management In the system, it is only that the past has not risen to the theoretical system alone, but is simply referred to as caring for the staff and workers and doing well the ideological work of the staff. I participated in the work in the late 70s of last century. I spent more than 20 years in the enterprise. I participated in the practice of enterprise management and engaged in the theoretical research of enterprise management. During this period, although the transformation from production management to production and operation management, the "Jiabao" who cares about the staff and workers and does well in their thinking work has not changed. At that time, the Trade Union played a great role in the management of humanistic care, and the prestige was high among the workers. The trade union organization was also a Pyramid structure. In addition to the trade union organizations, there were trade union groups in various workshops, workshops and even teams and groups. The workers had difficulties in life. They gave a report to the trade union group leader. After the investigation and examination, the chairman of the trade union gave the chairman of the trade union the issue of subsidies for living difficulties.

The workshop leader also worked with the trade union group to visit the staff regularly, so as to fully understand the family situation of the workers. The workers were sick, the workshop leaders and the trade union group were all visiting. The housing and family arrangements of the workers and the difficulties of their children's employment were also solved by the trade union and the factory together.

What problems do family members encounter, such as family conflicts, emotional disputes, and even marital difficulties? The workshop and trade union organizations take the initiative to do their jobs and resolve them in time so that the parties can work happily again.

At that time, the wages of workers were generally not high, and they had not been promoted for many years. However, we all had no complaints. People got along very well with each other. The relationship between cadres and masses was also very harmonious. Their enthusiasm for work was very high, and their amateur life was also colorful. There were libraries, table tennis courts, basketball courts, etc., and there were various interest groups and amateur art organizations. Staff suicide is unheard of.

Once upon a time, everything became the motto of enterprises in the center of economic efficiency. In pursuit of the maximization of interests, the executives and bosses of enterprises abandoned the good tradition of "humanistic care" and ignored the multilevel nature of human needs. They regarded employees simply as an economic man who was manipulated freely, resulting in an increasing number of problems, such as tension between cadres and masses, close interpersonal relationships, emotional indifference, lack of credibility, and so on. This will have an insignificant negative effect on the physical and mental health of employees, the sustainable development of enterprises and the harmony and stability of society.

　　 humanistic concern It is concerned about the survival and development of human beings. Humanistic care is not in conflict with enterprises' pursuit of economic benefits, but on the contrary, it helps to enhance the economic efficiency of enterprises. I have a private enterprise that I value highly. I have interviewed it many times. The company bosses are not highly educated, but they are very concerned about the humane care for their employees. The 8 hour working system is unambiguous; the free working meals are supplied on time; the labor insurance benefits are firmly determined according to the state regulations; wages increase according to the growth of benefits; who has difficulties, and solve them in time. When enterprises just resume production, they need money everywhere, but when a worker is seriously ill and hospitalized, the president of the company does not hesitate to squeeze out money to help the worker pay 10 thousand yuan for hospitalization expenses. He also takes the lead in donating 2000 yuan, and drives the workers to donate more than 13000 yuan to solve the urgent need of the worker. In the factory, the workers' opinions are always forgotten. The workshop and team leaders are also voted by the workers instead of the boss. Every year, advanced individuals are also organized to travel outside, so as to enhance their sense of ownership and cohesion. As the saying goes, if you treat others well, people will be good to you. If the boss gives his heart and love to his employees, employees will feel more secure and dedicated. With the joint efforts of all the staff, in the past 12 years, this obscure private enterprise has developed from a few hundred thousand yuan in production and sales, tens of thousands of yuan in profits and taxes to 587 million yuan in 2009, 76 million yuan in profits and taxes, and the momentum of development is very strong.

There is an old Chinese saying, "heaven is not as good as land, but land is not as good as human beings". Enterprise management is in harmony with people. Humanistic care can not only establish the emotional link between enterprises and employees, make employees work and live happily and happily, adapt themselves to the society in a positive manner, but also give full play to their subjective initiative so as to promote the development of enterprises. The good news is that Foxconn has noticed this. It not only raises employees' salaries substantially, but also measures such as "strengthening corporate dignity education", "increasing public facilities, meeting the needs of employees" and "strengthening psychological counseling".

We expect other enterprises to take warning, pay attention to humane care, and advocate the concept of harmonious enterprise. It is also hoped that local governments at all levels can conscientiously carry out the spirit of the central leadership's speech on "decent work" and "live dignity". While paying attention to the employment policy, they should pay more attention to the labor oriented labor policy, take decent work as an important labor policy target, provide decent employment opportunities for workers, and make reasonable remuneration for labor, create conditions for workers to participate in enterprise management, and promote harmonious and comprehensive development of people and enterprises so as to "make people live happier and more dignified." "