Red Dragonfly Is Of Poor Quality. Three Days Break The Bottom And Cause Disputes.
In July 29th, "how long did it last? The soles were cracked and not changed."
180 yuan to buy special brand
Sandals,
After 10 days, the store will not enjoy the "three pack" and refuse to replace it.
Yesterday, Mr. Zhang, who lives in new store in Jinan District, Fuzhou, felt very depressed about it.
Mr. Zhang said that his wife was near the new store on the 9 of this month.
Red Dragonfly
The shoe store bought 180 pairs of sandals for him.
On the 20 of this month, he saw cracks on the soles of his shoes. "10 days before and after," the "special price" is too "special"?
Yesterday afternoon, Mr. Zhang looked at his shoes and shook his head. The sole had a crack of nearly 4 centimeters. He could easily see the second layers of white material on the sole of the shoe.
Mr. Zhang said he went to the clerk to ask for a refund, and the clerk did not enjoy the "special merchandise".
Three packs
"Refused.
In Mr. Zhang's small ticket, the reporter saw that in the "quality" three package "explanation", there was a handwritten "Qian" in front of the "package", and a "X" appeared in front of the package.
Subsequently, the clerk also confirmed that "bargain goods do not enjoy replacement".
"They also said it was man-made damage. Why should I cut shoes properly?" Mr. Zhang said. After consultation, the clerk agreed to send the shoes to the after-sales service center for identification.
Mr. Zhang showed reporters a copy of the proof of "Red Dragonfly Group after-sales service department", which proved that the shoe heel was broken. It was identified as "the abnormal fracture of the shoe sole is caused by sharp objects, not the product itself, but not the quality problem."
"I drive most of the day."
Mr. Zhang said that he was at home except driving, and was unlikely to step on sharp objects. If he was cut by sharp objects, the cracks should be round and regular.
At 4 o'clock yesterday afternoon, a shop assistant of the Red Dragonfly monopoly store explained that they did not enjoy the "three packages" of their special shop products, but the package was repaired.
But Mr. Zhang believes that shoes are quality problems and require return.
Lin, deputy director of the industrial and Commercial Institute of Xin Dian Town, Fuzhou, said that the dispute between the two sides has now shifted to "whether the shoes have quality problems". Mr. Zhang can go to the relevant departments to do the appraisal, while retaining the relevant bills. After the results come out, they will be responsible for consultation.
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