To Understand Professionalism In The Workplace
Professionalism is not a label on the face, not on the body. Suit It's about how you visit your customers, how to answer the phone, how to leave a message to colleagues, how to express your views at meetings, how to stick to your own opinions in the discussion... Sometimes professionalism is very detailed, and when you pass it to your business card, the direction of the name is toward you, but its influence can reflect the overall image of the company.
When you pick up the phone, you'd better say, "Hello, * company", or report it to yourself directly. Name Instead of saying "hello". 9, after the customer called, his colleagues were away. What did you say? A professional person would say that he visited clients in the morning and had not entered the company. Once I called a nice company, the receptionist was warm and courteous, but she told me in a pleasant voice that Jason went to the toilet. Please, do you say he is not in the seats? Some people always listen to the phone for their colleagues, or write the phone number on the important information on the table, causing people to reprint the document or painstakingly use the correction tape to smear the handwriting, or write in their own books, forget to delay other people's business.
Embodying professionalism in details is the essence of professionalism. Do you have the theme of the message? Do you want to be careful of others' spam? When you meet with others, do you pay attention to eye contact? You always look up or look down, and others will suspect that you are mentally handicapped. When walking with a female customer, did they take the initiative to stop the door of the elevator and open the taxi door? This is not an affectation, but a professional extension of gentry.
Another professional performance is not to bring personal feelings to OFFICE. Although many people know the end of office romance, after all, they work eight hours a day and work overtime, and get along with their colleagues much longer than their families. But the more humane boss can not see the office flirting, or always act alone, and the Department's love affair is afraid of affecting the efficiency of work. Interdepartmental dating is more afraid of passing the business secrets between the departments and gossip. In addition to office romances, other personal feelings are also taboo to bring to the company.
The most important manifestation of a person's professionalism is his performance before leaving. Whether the company takes the initiative or takes the initiative on its own, it should be low-key, hand over the work at hand, leave the card information of customers and partners, uninstall private software in the computer, and send a farewell letter quietly to the familiar colleagues on the last day. A colleague once deleted all the e-mails from the business department before leaving the hospital. As a result, IT recovered and recovered. The result was that his colleague had always had a good image. Another senior manager was fired after he was fired.
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