Sales Personnel Attend Banquets Etiquette

　　 Salesman In marketing, it is unavoidable to have customers. Mutual banquet If necessary, you must pay attention to whether you are invited to dinner or to entertain guests. Ceremony It reflects your self-cultivation and demeanor.

1, the etiquette of attending a banquet.

If a salesperson receives an invitation to a dinner party, he should reply to the other party as soon as possible so that his host can arrange it. For invitations marked with "R, S, V, P", please reply promptly, whether they are present or not. For those words with "Regret only" (which cannot be attended to), they are not available when they are unable to attend. The invitation, which is sent out again after the oral agreement, is generally marked with the word "To remind", which only serves as a reminder. In reply, you may call or pay a memo.

After receiving the invitation, the salesperson should immediately check the owner, time, place, and the invitation of the spouse. After accepting the invitation, do not change at will, do not attend, you should explain and apologize to the host as early as possible.

When a salesperson arrives at a dinner place, he should take the initiative to go to the host's reception place, say hello to the host, and send flowers to the host according to the Western custom. Before you get seated, you should know your table and seat. If the neighbours are elderly or women, they should take the initiative to pull chairs for them and help them to sit down first. If you don't know your neighbor, you can introduce yourself first. Warm and courteous conversation with your deskmate. You should not speak only to acquaintances or one or two people.

When selling wine, the salesperson usually clink glasses with the host and guest. When a low person or young person clink a cup with an elderly person of high status, they should give a slight nod, while the cup rim is slightly lower than the other cup. When the host and guest of hosts make a toast, they should stop eating, stop talking and listen. They should not take the opportunity to smoke.

The salesperson should wait for the host to greet him before starting the meal. When you eat, you should be gentle, and you should keep your mouth shut and chew. When the food is too hot, eat it after a little cold. Don't blow it with your mouth. Fish bones, bones and vegetable dregs should not be spit directly, and can be covered with napkins. Both host and guest should do so.

When selling tea or coffee, a salesperson usually takes a cup in his right hand and a small dish on his right hand side. The teaspoon on a tea table or table is usually used for sugar stirring. Do not use it to drink tea or coffee. After the fruit is eaten, the banquet is over. At this time, the host should indicate to the guest of honor that the guest of honor is ready to leave the table and then stand up from the seat, which is a signal for all to stand up. After the hostess invited the female guests to leave the room, the men could stay in the lounge for smoking, formal banquet, and no smoking during the meal. After the banquet, you should shake hands with your host politely. Usually, the male guests first say good-bye to the man, and the female guest first says good-bye to the hostess, then crossover and then says goodbye to others, usually after the guest of honor leaves. If you have to leave the meeting in advance, you should leave your apology to the owner and apologize to the guest. You don't have to disturb the guests too much.

Within two to three days after a formal banquet, guests can give thanks to the business card printed with the word "P R Pour remercier". The card is written on the bottom of the card and the card can be sent or delivered in person. If you fail to see the owner in person, you can lower the top corner of the business card and then flatten it, indicating that it is sent by myself or thanks. {page_break}

2, etiquette for entertainment.

When a salesman prepares a banquet to entertain customers, he must first proceed from the needs of his work, not to be too extravagant. Because of the different customs and customs of different countries and regions, he has different customs and habits, so he respects the habits and interests of the customers and makes the banquet activities easy and pleasant.

The time and place to entertain customers should be agreed with customers before the banquet. Locations are generally not suitable for hotels or restaurants where customers are staying. Because customers tend to treat their lodging houses as their own homes, it is not appropriate for them to entertain guests at their homes.

Invitation for a formal dinner will be sent about one week in advance. Invitations should still be filled in activities that have been orally agreed. In international communication, the word "To remind" is often placed on the top or bottom of the invitation. It is necessary to arrange the banquet activities. In order to accurately control the attendance, the word "R, S, V and P" is usually used in the invitation. The words "R, S, V and P" should be used in the invitation. If you only need to reply, you can note "Regrets only". The contents of the invitation include the form of activity, the time and place of the host's name (if the name of the unit is invited, the name of the unit can be used). Invitations do not need punctuation, and the names, unit names and festival names mentioned are all used. The Chinese invitations do not mention the names of the invites. The name is written on the invitation envelope, and the owner's name is in the inscription place. Invitations can be printed or handwritten, but handwriting should be beautiful and clear. The names and duties of the invitations must be accurately written on the invitation envelope.

As a host, a salesperson must arrange a seat before the guests arrive, so that the guests can come to the seats. According to international habits, the principle of seat arrangement is: on the same table, the seats are located at a distance from the seat of the host, and the right is high and left low; the foreign men and women are arranged by the hostess; the hostess is on the top of the hostess on the right side of the hostess; the guest is on the upper right side of the hostess; our country is accustomed to arrange according to the individual's own duties so as to talk, such as the presence of the lady, usually arranging the women together, that is, the guest of honour sits on the top of the male master, and his wife sits on the top of the hostess. The escort should sit at the end and avoid the guest sitting at the end.

The salesperson should pay attention to the instrument when they serve the customers. It is best to wear formal clothes and be neat and generous. To make proper make-up, it seems to be grand, valued and atmosphere. Hair should be neat and tidy, and socks should be worn when wearing sandals in summer. Before the beginning of Yan Hui, the host should greet the guests at the door. Sometimes a few other main personnel accompany the host to welcome the guests. After the arrival of the guests, the guests and guests shake hands and greet each other. Then the staff will direct the guests to the rest hall for a rest. In the lounge, the guests should be taken care of with the corresponding status, and the guests will be served with drinks. If there is no lounge, guests can be invited directly into the banquet hall, but they must not be seated immediately. After the arrival of the guest, the host should accompany him to the lounge to meet with other guests. When the host escort the guest to the banquet hall, all the members will be seated and the dinner will begin.

When the Western guests arrive at the banquet hall, there is a special person who is responsible for singing the name. At the banquet, the hostess is the first host. When people sit, eat, and eat away from the table, they should take the action of the hostess as the criterion and not take the lead.

As soon as the dishes come up, the host should pay attention to greeting guests to dine, and have a general conversation with their deskmate.

For some banquets, they should be arranged before the hot dishes, before the dessert. You can also speak at the table. After the fruit is eaten, the host and the guest will be seated and the banquet will be concluded. When the guest leaves, the host should send it to the door, warm farewell. On a more formal occasion, people who welcome guests at the door should be lined up at the door, shaking hands with the guests, saying farewell.

The above requirements for banquet etiquette are strictly regulated. Salesmen can be flexible when they sell banquets in general, but the basic important etiquette should be observed. It is more important to cultivate their manners and habits. {page_break}

　 3, etiquette habits

A, receive the invitation from the other party.

(1) punctuality

(2) to make a toast, usually the host and guest first clink glasses.

(3) dining

(4) drinking

(5) tea or coffee.

(6) loose seats

B, hospitality etiquette.

(1) when preparing to entertain guests

A formal dinner should be sent out in advance about a week or so.

(2) as a host, guests should be seated before the guests arrive.

(1) according to international habits 2. Habits of our country 3. Foreign habits.

A. the English sitting order: the master sits at both ends of the table, in principle, between men and women.

B. French sitting order: French sitting is the master sitting in the middle of the table.

C, entertain guests to eat, pay attention to meters.

1. Wear formal clothes and be neat and generous.

Second, make proper make-up, appear solemn, attach importance to, have atmosphere;

Hair should be combed and neatly.

(4) wear socks when wearing sandals in summer.

Before the banquet begins, the host should greet the guests at the door.

D, greeting guests to dinner.

As soon as the dishes are served, the host should pay attention to greeting the guests to dine.