Top Ten Daily Business Etiquette In Office (1)

Busy work makes people have no time to pay attention to the etiquette in the office, but if you observe carefully, many enterprise The company's rules and regulations will be posted in the bulletin board of the company, which is the office etiquette followed by the enterprise. Some of them have been restrained by administrative orders mode , encourage employees to comply.

　　 Office Etiquette In fact, the scope is not small, but there are all kinds of etiquette in telephone, reception, meeting, Internet, official business, public relations, communication, etc. Let's introduce several daily office etiquette in detail.

say hello

The "greeting" in the office is easy because of people, but cordial greetings and compliments are indispensable politeness language in work. Some companies in the service industry strongly advocate greeting language, requiring employees to use the morning meeting time in the morning to practice all kinds of greeting tone and intonation, hoping that they can form a good habit of politeness in continuous learning.

Greetings are one of the basic cold and noisy language in interpersonal communication, just as you should say hello to your elders when you get up at home, and show your good interpersonal relationship at any time in the workplace. The appropriate greeting is not an unnatural or artificial language, but to engage in their own care and friendly interaction. Greeting is also a kind of starting language. When you start a variety of topics, you can quickly dissolve the ice and enter the proper topic by using greetings.

Most of the employees' compliments are not even as valuable as encouragement. To practice compliments, first of all, you need to observe the other party's actions carefully, find out the items that the other party can praise, and then use simple and profound language to inspire people.

Greeting can be divided into up to down, down to up, and between parallel greetings. Because of the differences of the above, there are also different greetings in different offices. Some units are very serious, and the greetings from the top to the bottom are mostly bureaucratic; some enterprises greet each other like friends, which makes it impossible to tell which is the supervisor and which is the subordinate. It can be seen that greeting does not have a certain language mode, but it is the best beginning and interpersonal lubricant of office etiquette.

Staff communication

Employee communication is a university question. You can understand the corporate culture of a company by listening to the conversation of its staff.

An excellent supervisor should be able to observe the elegant words, not to make the subordinates nervous, let them speak freely. Usually, before the conversation, the supervisor can invite the other party to take a seat to eliminate the tension and doubt of the other party; during the conversation, more use the word "I" and less use the word "you" to explain. Respect the feelings of subordinates, listen more and speak less, so that the other side can fully express their opinions. In addition, leaders themselves should practice, do things seriously, be fair and set an example for themselves, so that they can be respected.

As subordinates, they should express themselves by their work. They should not be humble or arrogant. They should not flatter and look down upon.

Although it is not necessary to be polite to colleagues who meet every day, the minimum politeness is still indispensable. Such as "I'm sorry", "please forgive me", "please excuse me", "excuse me for a moment", "I'll go first" and "see you later" should be retained. Language is an important part of politeness, even among very familiar colleagues, neither too polite nor too casual. Too much propriety will make the other party dare not approach you; if too casual, it will give people the impression that you are not cultivated and not solemn.

Visitor reception

Before the arrival of visitors, the company should make full preparations for reception. Reception activities need careful preparation and careful planning. For details, please refer to the following points:

1. Determine the reception specifications: who will greet, accompany and receive the VIPs.

In addition to the reception plan, whether there is a reception plan.

3. Understand the visiting conditions: including the purpose and requirements of the guests, the willingness to meet and visit, the routes and means of transportation, the time of arrival and departure, the living and eating habits and taboos of guests, etc.

4. Make preparations for reception, including meeting and seeing off VIPs, arrangement of meeting places, items to be visited, arrangement of commentators, accommodation, transportation, etc.