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Effective Telephone Interview Script

2010/11/3 16:30:00 84

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Telephone Answering Key Interview Script

Telephone answering Essentials

XX, Hello, my surname. I'm glad to serve you. Oh, yes, he is. May I have your name, Mr., please wait for a moment.

For enquiry: Mr. Wu (Miss), may I have your name? Oh, Mr. Wang (madam), please wait for a moment. I'll pfer you to delta to serve you, please wait a moment.

I'm sorry, sir. He is out of the room. He may be back at 4.

Oh! Mr. Yu (Miss), would you like to leave a phone call, or can I help you? OK, please call again, bless you.

Please fill in the name of the caller, the name of the receiver, the important message and the date and time of the message.

Simple words are directly answered.

Boss: Chief Executive: Hello, please. Thank you! Boss: what's the matter with you? Boss: what's the matter? What's the matter? Chinese Training Network: I have an important matter to ask him. My name is you. Thank you, boss: please wait for the Chinese Training Network: Hello, I am the Zhonghua training network, my surname is, I am a training institution specializing in improving performance and working performance. I hope to make an appointment with you for about 20 minutes to share the effective results of other customers after using our services. Which day is it more convenient for you tomorrow or the day after tomorrow? (if you have a colleague, the third testimony is better). 1) management class

2) enterprise development - Hello, are you Mr. Delta (Miss)? Hello, I am Zhonghua training network, my surname is, our company is the agency that promotes the latest KNOWHOW management decision making learning system with interest rate. We provide a set of training courses to improve the sales plan. Many companies, such as Oracle and ABB, are using them to improve their performance.

If you have other colleagues and third strong testimonies, would you be interested in knowing how to improve your 20%--30% performance? Well, I think we can find a time to meet and study in person. I probably need 20 minutes. What time would it be convenient for me, or at any time? Well, I will visit you at (time).

Your address is: is it the building? Very well, we will arrange (time) to see you at (address). I am very glad to talk with you. Thank you. Goodbye.

3) secretarial chapter -- through the needle, through the Secretary, not to talk, to invite policy makers, please find Delta Delta. Thank you for your trouble.