Online Shopping Brand Shoes Are Imitation &Nbsp; Return Products Are Twists And Turns.

More than a month ago, Ms. Chai, who lives in Cultural District of Kuiwei District, bought a pair of "Jie Hao" brand worth 228 yuan from the Internet.

Disappointed 228 yuan to buy imitation products.

At the end of September, Miss Chai met a ginger "Jack" brand shoes, and felt that 500 yuan was a little expensive.

Think of

After several searches, a shop called "the grasshopper nest" is selling "Jie Hao".

A few days later, Ms. Chai received the shoes, but after opening it, she was disappointed: the color of the shoes was different from the genuine ones.

The size of the shoes on the counter is marked on the side of the shoe, and the size of the shoes she receives is at the bottom of the outer side.

"I found the store counter to check the goods. After seeing the shoes, the waiter said it was not authentic, the color of the genuine product was not so bright, and the shoe code was marked on the inside of the upper, and the shoes were marked on the sole."

Ms. Chai told reporters.

Negotiated returns are twists and turns

Knowing that what she bought is not authentic, Ms. Chai discussed with the shop owner that the other side put forward three plans: first, Ms. Chai made a shoe of the local Chai Hao women's shoe counter, not a certificate of genuine goods, and gave the certificate and shoes to the quality supervision department, and sent out the identification result of the shoe to the store, so that it could return the goods to the factory, and the postage was paid by the supplier.

Two, this pair of shoe shop owners should earn 31 yuan, excluding the 18 yuan postage of the postage, the shop owner claimed that she earned only 13 yuan, and she could pay 2 yuan and then return to Ms. Chai 15 yuan. Ms. Chai will wear the shoes.

Three, Ms. Chai sends her shoes back, and the store will give her shoes back.

"After I receive the return, I deduct the postage from the shoes you pay for 18 yuan, and I'll refund the balance to you."

The shop keeper said so during the chat.

In order to save trouble, Chai chose third options.

The store quickly gave the address of Wugang, Henan, to let Chai send the shoes out, saying that the shoes were sent to a relative in Wugang. After receiving the goods, she would refund the 210 yuan of postage to Ms. Chai.

Ms. Chai told reporters that she immediately sent the shoes to the designated address by the express delivery service, but a few days later, Ms. Chai received a telephone call from the tantone company that the recipient refused to pick up the item.

Because the express delivery is only to Pingdingshan, Henan, and Wugang to Pingdingshan is nearly 100 kilometers away.

In November 4th, Ms. Chai sent out shoes by rhyme express.

Anger, goods retreat, money is hard to retreat.

"It's the equivalent of spending money to send the shoe to the store."

Ms. Chai said that when the goods were returned for many days, the shoes purchased by Chai were over 15 days' rights protection period.

After the shoes were issued, Ms. Chai asked whether the other party had received it or not, and the store had few responses. In November 8th, the other side sent a "."

After that, simply stop showing up.

"The owner of the" grasshopper nest "has been online, but no matter how I say it, she no longer responds.

Ms. Chai said.

When she hits the phone on Taobao's Internet, it shows that the location of the store is in Zhengzhou, Henan, while the 135 mobile phone left by the other party is the number of Guangxi, and it is a male phone.

The reporter dialed the number and displayed it as Beihai, Guangxi.

And reporters call Taobao consumer hotline, has also been busy.