Online Shopping Daxing &Nbsp; &Nbsp; Network "Shop Two" Very Popular.

"I take care of affairs in the store, wipe the table (top post), deliver tea to deliver water (all posts must be top), and mouth is sweet as honey to coax guests.

No, yesterday, the guests were so numerous that they called me in the East, called me in the west, and asked me to substitute wine for the first time. Finally, I finally collapsed at the scene (physical strength was zero), and I was sent home by the staff and good eating guests in the shop. They sent me flowers and a few bags of scattered gold and silver (reply patterns), and the right was comforted.

If you read the above words, you may be confused.

But if you're always there

Demand is steadily improving. The so-called online shopkeepers are the nicknames for online customer service.

Unlike the "little two brothers" who ran around the shop in ancient times and served tea, the work of online shop was completed before the computer, which was mainly responsible for online customer consultation, complaints, reply messages, order processing and so on.

In recent years, with the booming online shopping, related services are becoming more comprehensive.

Online shopkeepers are starting to search for online shoppers.

At the same time, according to statistics from relevant departments, nearly 1000 SMEs have established websites in China, and more than 3000 million SMEs have launched the network promotion through the third party platform.

But many enterprises have built websites, but the results are not good. The key is the lack of people who can use them.

As a result, demand for online shopkeepers in computers and industry is steadily increasing.

Take Taobao as an example, at present, there are more than 100 thousand shops with a monthly turnover of more than 50 thousand yuan, and nearly 5000 online stores have released information on recruitment of online shoppers.

Moreover, the division of labor has also been very meticulous, with instant messaging tools and telephone answering the buyers' questions; there are those who are responsible for shopping guide; there are special complaints; and there are special packages for goods.

In terms of treatment, the average monthly salary of online shop average is between 1000 yuan and 2000 yuan, and there is also a senior customer service that can make six thousand or seven thousand yuan a month.

Part time jobs are popular nowadays. Online shopkeepers not only become popular among unemployed people, but also become part-time workers' targets beyond 8 hours.

In the Baidu shop, there are hundreds of friends who want to apply for this job, and most of them want to work part-time.

Many of them are juniors and senior students.

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In some Internet forums, there are also "past people" who take up the experience of being a network shopkeepers. For example, "I started working as a shop assistant from the second semester of junior high school. My job is very simple. I use my spare time to communicate with online customers everyday, and I will send goods to the shelves on the Internet, and then I will mail the goods to the post office at the appointed time.

The highest month, earned more than 2000 yuan.

For example, "my boyfriend is responsible for the maintenance of the internal network in the company. When he is usually idle, he makes a part-time shop for a shop selling computers. Besides having some part of his monthly income, he also works with the computer majors of the University."

Because of his excellent work, he has become a full-time shop assistant. He said: "being a network shop assistant must have integrity, patience, enthusiasm and service etiquette.

The purchase and delivery are done by the shopkeeper, and all the other details are completed by me.

The daily work is to upload goods, negotiate with guests, deal with after sales service, pick up main products, promote popularity, and regularly post shops on BBS.

Through hard work, business is getting better and better, and now the salary is higher than the original unit. "

The demand is getting higher and higher. To the outside world, it seems that the only thing to do is to talk with customers, solve problems and sell products.

No need for sun and rain, it should be easy to do.

Is this really the case? Not necessarily.

A shop assistant at an online clothing store said that the industry was actually a test of psychological endurance.

Although it is through Taobao Wangwang, QQ, MSN and other chat tools every day to communicate with customers, understand the needs of buyers, introduce the products of operation, in other people's opinion, this kind of work needs not be done under the eyes of leaders or bosses, and it should feel relaxed and comfortable.

However, the shop is opened by others. As a small shop worker, it must be familiar with every product, from texture to size to price.

Moreover, at least 12 hours a day before sitting in front of the computer, bear the physical and psychological pressure.

At the same time, we must patiently answer all kinds of problems of customers, and sometimes we have to face clients who make trouble.

Therefore, the online shop's work seems simple and practical.

Experts pointed out that with the rapid development of the Internet economy, working in online stores has gradually become a major employment channel. Online shopkeepers will also have more and more requests for "shop assistant". Their abilities will involve many details such as using chat tools, designing shop pages, processing orders, promoting online, and managing payment tools.